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Zoho People Logo
Zoho

Zoho People

Composite Score
8.6 /10
CX Score
8.7 /10
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Zoho People
8.6 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Respectful
  • Saves Time

Feature Ratings

Average 82

Employee Record

88

Time and Attendance

88

Position Management

85

Workforce Planning

84

Benefits Administration

83

Performance Management

82

Talent Management

80

Payroll Administration

79

Learning and Development

78

Talent Acquisition

77

Vendor Capability Ratings

Average 76

Ease of IT Administration

79

Quality of Features

78

Ease of Implementation

78

Usability and Intuitiveness

77

Breadth of Features

77

Business Value Created

77

Ease of Customization

75

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

Zoho People Reviews

Abdul R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

I've been setting up Zoho people for many clients

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

Honestly, I haven't checked other products

What is your favorite aspect of this product?

Attendance and leave management

What do you dislike most about this product?

It's a little bit slow that's all

What recommendations would you give to someone considering this product?

If you don't have to manage payroll then go for it

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Transparent

avinash U.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use product ,customer services lacks

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

product is easy to use and meets all the expectation

What is your favorite aspect of this product?

Data Uploading flexibility

What do you dislike most about this product?

product is good but the customer services is not as what we expect

What recommendations would you give to someone considering this product?

you can go with the software , just they need to update their customer service

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prashant M.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Value for money with great features.

Likeliness to Recommend

7 /10

What differentiates Zoho People from other similar products?

Ease of use

What is your favorite aspect of this product?

Mobile App

What do you dislike most about this product?

Payroll is missing

What recommendations would you give to someone considering this product?

Good solution for SMB

Pros

  • Generous Negotitation
  • Trustworthy
  • Transparent
  • Security Protects

Cons

  • Less Efficient Service
  • Less Caring
  • Wastes Time

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