Zoho

Zoho People

Composite Score

8.3 /10

CX Score

8.4 /10

76 Reviews Write a Review

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What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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2024 Emotional Footprint Champion

Latest Award, 2024

6 Top Rated Capabilities

7 Top Rated Features

2023

7 Top Rated Capabilities

5 Top Rated Features

2022

Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

6% Negative

8% Neutral

86% Positive

Pros

Fair
Reliable
Performance Enhancing
Helps Innovate

Feature Ratings

Average 82

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Average 79

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 8.6

View Zoho People in this category (opens in a new tab)

Zoho People Reviews

avinash U.

Role: Vendor Management
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Easy to use product ,customer services lacks

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

product is easy to use and meets all the expectation

What is your favorite aspect of this product?

Data Uploading flexibility

What do you dislike most about this product?

product is good but the customer services is not as what we expect

What recommendations would you give to someone considering this product?

you can go with the software , just they need to update their customer service

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Faith-Astúa C.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

An integrated system for managing employee data.

Likeliness to Recommend

10 /10

What differentiates Zoho People from other similar products?

They can review their timesheet and update them as necessary. Employees can verify their monthly taxes and disclose their investment documentation using the employee self-service system. It assists a company in effectively managing workers about attendance, leaves, check-in and out times, and more. Its mobile app opens quickly as well. Zoho Personnel is a streamlined, user-friendly application for managing people.

What is your favorite aspect of this product?

It gives the user insightful information to help them comprehend even more. The performance gap is simple to spot and aids in raising the KRA. I like its easy-to-use and straightforward graphical user interface, allowing you to monitor your attendance, apply for leaves, and approve leaves for your direct reports. If you have any, create their objectives, assess their performance, and provide feedback using Zoho People.

What do you dislike most about this product?

Although it is effective in every way, unlike other platforms, it lacks payroll and reference features. There are numerous features, and occasionally I'm unsure how to use some of the more recent ones. The ability to copy timesheet data to the timesheet should be an option—integration with several internal tools and the interface. A lot of time is required for this system to be adopted by the workforce.

What recommendations would you give to someone considering this product?

The workflow is well-organized and doesn't result in sluggish performance. Real-time data tracking is another tool we may utilize to create reports and assess our performance. The product's many functions can be fully utilized if used and understood correctly. Any novice who begins working with Zoho People will find it simple to use and won't require additional assistance as they explore the program. Any concerns can be discussed with the staff.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Khushi G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Flexible tool for HR Management

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Haven't used any other similar product, so don't know how Zoho People is different from other apps.

What is your favorite aspect of this product?

Zoho People covers nearly everything, like Leave management, attendance, employee profiles, etc.

What do you dislike most about this product?

Some of the features in mobile application are missing when compared with web application, like, timesheet management needs improvement.

What recommendations would you give to someone considering this product?

Zoho people is an easy to use tool. It provides confidence to its users and makes them feel connected.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Zoho People

What is Zoho People?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

Zoho People Ratings

84 Likeliness to Recommend

1 Since last award

91 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Zoho People Reviews

avinash U.

Easy to use product ,customer services lacks

Likeliness to Recommend

Pros

Faith-Astúa C.

An integrated system for managing employee data.

Likeliness to Recommend

Pros

Khushi G.

Flexible tool for HR Management

Likeliness to Recommend

Pros

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Feature Ratings

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support