Zoho

Zoho People

Composite Score

8.3 /10

CX Score

8.4 /10

76 Reviews Write a Review

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What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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2024 Emotional Footprint Champion

Latest Award, 2024

6 Top Rated Capabilities

7 Top Rated Features

2023

7 Top Rated Capabilities

5 Top Rated Features

2022

Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

6% Negative

8% Neutral

86% Positive

Pros

Fair
Reliable
Performance Enhancing
Helps Innovate

Feature Ratings

Average 82

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Average 79

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 8.6

View Zoho People in this category (opens in a new tab)

Zoho People Reviews

Renu S.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Excellent Tool for effectively managing workforce!

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

All the services provided by Zoho are truly delightful and useful, including leave tracker, time tracker, attendance management, performance monitoring, file management, organization details, compensation tracking, announcements, HR letters, and more. These features set it apart and make it distinct from other software options

What is your favorite aspect of this product?

The standout feature is the automatic emails for any new announcements – users receive emails instantly, ensuring timely communication.

What do you dislike most about this product?

I loved it, Not found out anything to dislike yet.

What recommendations would you give to someone considering this product?

Highly recommended, it's truly awesome!

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Pranshu S.

Role: Consultant
Industry: Agriculture
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

easy attendance, good time-off process,SOP deck

Likeliness to Recommend

6 /10

What differentiates Zoho People from other similar products?

ZOHO People comes with base level integration with ZOHO Payroll. While all the other applications have this in one module, it becomes extremely crucial to keep the 2 separate as payroll and HRMS need to be managed spserately.

What is your favorite aspect of this product?

All in one review mechanism and team amangement.

What do you dislike most about this product?

There are some limitations on attendance regularizations, plus the employee profile is an issue.

What recommendations would you give to someone considering this product?

If you have a lot of third party people or ground operations who do not work from the office, then you might want to consider another application which is more flexible. Else, this is a good all in one platform.

Pros

Client's Interest First
Generous Negotitation
Over Delivered
Transparent

Cons

Commodity Features
Charges for Enhancements
Inhibits Innovation

Rahul D.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

A Comprehensive Solution for Small and Medium-Size

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Zoho People is a part of the larger Zoho ecosystem, which means it can integrate with other Zoho products such as Zoho CRM and Zoho Books, creating a seamless experience for businesses.

What is your favorite aspect of this product?

Tts comprehensive HR management capabilities, user-friendly interface, and customizability is what I like in this solution. It offers a wide range of integrations with other Zoho products and third-party applications, making it a versatile solution for businesses.

What do you dislike most about this product?

Certain features may require a bit of a learning curve to fully utilize. However, these issues are not unique to Zoho People and are relatively minor compared to the overall benefits of the software.

What recommendations would you give to someone considering this product?

If you are considering Zoho People for your HR management needs, I would suggest to take advantage of the free trial: Zoho People offers a free trial period, which allows you to test out the software and see if it meets your needs before committing to a subscription. While Zoho People is user-friendly, investing in training for yourself and your team can help you fully utilize all of the software's features and get the most value out of your subscription. Zoho People can integrate with other Zoho products and third-party applications, so be sure to explore these options to create a good experience for your business.

Pros

Trustworthy
Performance Enhancing
Enables Productivity
Inspires Innovation

Zoho People

What is Zoho People?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

Zoho People Ratings

84 Likeliness to Recommend

1 Since last award

91 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Zoho People Reviews

Renu S.

Excellent Tool for effectively managing workforce!

Likeliness to Recommend

Pros

Pranshu S.

easy attendance, good time-off process,SOP deck

Likeliness to Recommend

Pros

Cons

Rahul D.

A Comprehensive Solution for Small and Medium-Size

Likeliness to Recommend

Pros

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Feature Ratings

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support