

In Partnership With SelectHub

What is Zoho People?
Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.
Company Details
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In Partnership With SelectHub
Zoho People Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho People.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
93 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 87%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho People?
Pros
- Reliable
- Fair
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shift Management
Time Capture Physical
Time Capture
Absence Management
Rate Policies
Staffing
Workforce Scheduling
Workforce Dashboards and Reporting
Attendance Management and Policies
Workforce Planning and Forecasting
Labor Costing and Splitting
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Zoho People Reviews

Alberto M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2020
Administration and monitoring of the employees.
Likeliness to Recommend
What differentiates Zoho People from other similar products?
Zoho People differs from other employee monitoring and management platforms because this platform is capable of displaying real-time behavior on the performance and compliance of various employees' activities. I believe that its operation in my company has proven to be different from other platforms that we have previously had implemented, because the results were emerging little by little and making the difference in operation more and more noticeable.
What is your favorite aspect of this product?
One of the features that stood out the most during my main experience with Zoho People has been the employee search system. Currently, Zoho People is able to allow me to search for new employees adapted to the needs of my company, adding to the list, really trained people who can attract new general benefits to the various areas of my company. I really like this feature of Zoho People because this way I can know what type of person I am hiring, and how they can help my company drive their results in each work area. In addition, another of the functions that I like about this platform is that it is a single panel, I can review the performance that an employee has had specifically in recent weeks. In our company, we always accredit the "employee of the month" for which, measuring performance, skill improvements and compliance with the activities in this panel, helps us to establish favorite employees, whom we would compensate for their excellent work and long-term development. term.
What do you dislike most about this product?
First of all, a very strong criticism that I have about this platform is regarding its free trial period. Currently, and as it has been for a long time, Zoho People has the ability to offer new users a free trial period with which they will "get to know the platform more thoroughly before buying one of their plans" however , these are just promises. When I started using Zoho People, I went to enjoy this free trial period, but I did not get the expected results, the functionalities were quite limited, the employee monitoring system did not work in real time and the search for employees was not so conducive to providing quality and appropriate employees for various tasks. Therefore, I believe that this trial period should be exponentially improved, adding new functions, making it more accessible with respect to more functions allowed, and without a doubt, that it works in real time.
What recommendations would you give to someone considering this product?
The administration of human resources in our company is something with which we have struggled for a long time, because we have always had various difficulties to obtain a platform that helps us manage this business area without having to make so much effort. Since we discovered Zoho People, everything has improved little by little, our employees became more enthusiastic when it came to work, work schedules could be modified to suit general taste and we also managed to obtain better results in fulfilling the scheduled activities. I am very satisfied with Zoho People, because this has been one of the few platforms that has allowed us to obtain an ROI in just 2 weeks of use. The implementation of Zoho People was quite simple, we were able to configure our entire panel of employees in a very short time thanks to the ease of integration of Zoho services, and we also managed to monitor in real time any movement of all our employees regarding their labors. Zoho People allows me to measure the performance of each new employee who joins our company, measure their skills and rate what they need to improve on. My company will really keep this platform to manage human resources, we are very happy with its operation and with the performance it has shown since it was successfully implemented.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jacqueline L.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2020
Zoho People is a scalable solution.
Likeliness to Recommend
What differentiates Zoho People from other similar products?
It allows for easy expansion. It is scalable. I know it will be helpful now and in the future of our business planning.
What is your favorite aspect of this product?
It is visually appealing. The UI makes sense.
What do you dislike most about this product?
It was a little hard to navigate the help section at first.
What recommendations would you give to someone considering this product?
For the value I get as a sole owner and the potential for expanding should my business grow, this is a great value.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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