Zoho People Logo Award Winner Product Badge
Zoho People Logo Award Winner Product Badge
Zoho

Zoho People

Composite Score
8.3 /10
CX Score
8.4 /10
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Zoho People
8.3 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

Company Details

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

6% Negative
8% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 82

Time Capture Virtual

89

Shift Management

87

Time Capture Physical

84

Workforce Dashboards and Reporting

83

Absence Management

83

Rate Policies

83

Staffing

81

Workforce Scheduling

81

Attendance Management and Policies

81

Workforce Planning and Forecasting

80

Labor Costing and Splitting

80

Vendor Capability Ratings

Average 79

Quality of Features

82

Ease of IT Administration

81

Breadth of Features

81

Business Value Created

81

Ease of Implementation

81

Ease of Data Integration

79

Availability and Quality of Training

79

Usability and Intuitiveness

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Vendor Support

74

Zoho People Reviews

Carmen R.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

Perfect HR management with Zoho People

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

The good thing and that it is very different from the competition is that its prices are really cheap, taking this as an indicator in order to save costs and obtain a good quality product.

What is your favorite aspect of this product?

It can be easily integrated with the vast majority of Zoho products, thus allowing me to have a great advantage in that I can use other features of the different types of Zoho products and take advantage of this great potential. With this platform you can easily manage company employees, thus allowing you to assign tasks and maintain clear communication. With Zoho People you can get a good management of personnel starting from work time, such as assistances, workforce, etc., thus helping the human resources department.

What do you dislike most about this product?

Personally I find this solution a bit slow on the part of getting a quick response. I would like Task Manager to include more options and features. Another last thing is that it has a somewhat long learning curve, this makes it a bit disappointing and wanting to look for other alternatives.

What recommendations would you give to someone considering this product?

With Zoho People, you can have great communication and collaboration effectively between employees and department heads. Assigned tasks can be monitored, thus allowing better control over employees and the actions they take within the company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alberto M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Administration and monitoring of the employees.

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

Zoho People differs from other employee monitoring and management platforms because this platform is capable of displaying real-time behavior on the performance and compliance of various employees' activities. I believe that its operation in my company has proven to be different from other platforms that we have previously had implemented, because the results were emerging little by little and making the difference in operation more and more noticeable.

What is your favorite aspect of this product?

One of the features that stood out the most during my main experience with Zoho People has been the employee search system. Currently, Zoho People is able to allow me to search for new employees adapted to the needs of my company, adding to the list, really trained people who can attract new general benefits to the various areas of my company. I really like this feature of Zoho People because this way I can know what type of person I am hiring, and how they can help my company drive their results in each work area. In addition, another of the functions that I like about this platform is that it is a single panel, I can review the performance that an employee has had specifically in recent weeks. In our company, we always accredit the "employee of the month" for which, measuring performance, skill improvements and compliance with the activities in this panel, helps us to establish favorite employees, whom we would compensate for their excellent work and long-term development. term.

What do you dislike most about this product?

First of all, a very strong criticism that I have about this platform is regarding its free trial period. Currently, and as it has been for a long time, Zoho People has the ability to offer new users a free trial period with which they will "get to know the platform more thoroughly before buying one of their plans" however , these are just promises. When I started using Zoho People, I went to enjoy this free trial period, but I did not get the expected results, the functionalities were quite limited, the employee monitoring system did not work in real time and the search for employees was not so conducive to providing quality and appropriate employees for various tasks. Therefore, I believe that this trial period should be exponentially improved, adding new functions, making it more accessible with respect to more functions allowed, and without a doubt, that it works in real time.

What recommendations would you give to someone considering this product?

The administration of human resources in our company is something with which we have struggled for a long time, because we have always had various difficulties to obtain a platform that helps us manage this business area without having to make so much effort. Since we discovered Zoho People, everything has improved little by little, our employees became more enthusiastic when it came to work, work schedules could be modified to suit general taste and we also managed to obtain better results in fulfilling the scheduled activities. I am very satisfied with Zoho People, because this has been one of the few platforms that has allowed us to obtain an ROI in just 2 weeks of use. The implementation of Zoho People was quite simple, we were able to configure our entire panel of employees in a very short time thanks to the ease of integration of Zoho services, and we also managed to monitor in real time any movement of all our employees regarding their labors. Zoho People allows me to measure the performance of each new employee who joins our company, measure their skills and rate what they need to improve on. My company will really keep this platform to manage human resources, we are very happy with its operation and with the performance it has shown since it was successfully implemented.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jacqueline L.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Zoho People is a scalable solution.

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

It allows for easy expansion. It is scalable. I know it will be helpful now and in the future of our business planning.

What is your favorite aspect of this product?

It is visually appealing. The UI makes sense.

What do you dislike most about this product?

It was a little hard to navigate the help section at first.

What recommendations would you give to someone considering this product?

For the value I get as a sole owner and the potential for expanding should my business grow, this is a great value.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Leverages Incumbent Status

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