Zoho

Zoho People

Composite Score

8.3 /10

CX Score

8.4 /10

76 Reviews Write a Review

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What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Awards & Recognition

Zoho People won the following awards in the Workforce Management - Midmarket category

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2024 Emotional Footprint Champion

Latest Award, 2024

6 Top Rated Capabilities

7 Top Rated Features

2023

7 Top Rated Capabilities

5 Top Rated Features

2022

Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

6% Negative

8% Neutral

86% Positive

Pros

Fair
Reliable
Performance Enhancing
Helps Innovate

Feature Ratings

Average 82

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Average 79

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 8.6

View Zoho People in this category (opens in a new tab)

Zoho People Reviews

Shrinivas K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

A very reliable ERP tool

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

With number if other tools from the vendor, Zoho People works in a flawless coordination with other in house products making things much more easier

What is your favorite aspect of this product?

Provides the ability to track the performance and tasks performed by each individual in a very detailed manner which becomes useful for audit purposes and during promotion cycles

What do you dislike most about this product?

Support from vendor takes a bit of time, but they do ensure the issues get resolved

What recommendations would you give to someone considering this product?

A very reliable ERP tool backed with good vendor support

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Samantha H.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Optimize workforce performance

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

Zoho People offers great features with functions that streamline HR efforts, aid in staff learning management, and facilitate analysis of our workforce. It provides the data we need to improve and align with the most appropriate strategy to direct our workforce. It allows you to increase productivity and provide a more effective workflow. In a fundamental platform to direct the workforce in the fulfillment of our goals.

What is your favorite aspect of this product?

It has an intuitive and pleasant user interface. It incorporates evaluation modules to effectively verify employee performance. It covers staff training with the possibility of creating valuable training programs. Facilitates staff autonomy with the option that allows the registration of their own information. Improve collaborative work by sending notifications or starting a conversation with the work team. It offers seamless integrations with Zapier and Adobe Sign, plus it integrates seamlessly with other Zoho applications.

What do you dislike most about this product?

Your mobile application can incorporate more features to have the ability to take all functions anywhere. Two-factor authentication complicates access a bit.

What recommendations would you give to someone considering this product?

It offers a set of features that enhance and direct the workforce toward meeting the organization's goals. Increase productivity and generate an optimal workflow. I recommend its implementation.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Stephanie E.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Very easy to use as an every day tool. Intuitive.

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

Doesn't require training. Very easy to use and has many features

What is your favorite aspect of this product?

That I don't dread having to use it every day. It is a simple tool.

What do you dislike most about this product?

There isn't anything I don't like

What recommendations would you give to someone considering this product?

If you are looking for something easy to use with many features, try this.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoho People

What is Zoho People?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

Zoho People Ratings

84 Likeliness to Recommend

1 Since last award

91 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Zoho People?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Zoho People Reviews

Shrinivas K.

A very reliable ERP tool

Likeliness to Recommend

Pros

Samantha H.

Optimize workforce performance

Likeliness to Recommend

Pros

Stephanie E.

Very easy to use as an every day tool. Intuitive.

Likeliness to Recommend

Pros

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Feature Ratings

Time Capture Virtual

Shift Management

Time Capture Physical

Workforce Dashboards and Reporting

Absence Management

Rate Policies

Staffing

Workforce Scheduling

Attendance Management and Policies

Workforce Planning and Forecasting

Labor Costing and Splitting

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support