Zoho People Logo
Zoho People Logo
Zoho

Zoho People

Composite Score
8.6 /10
CX Score
8.7 /10
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Zoho People
8.6 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Respectful
  • Saves Time

Feature Ratings

Average 82

Employee Record

88

Time and Attendance

88

Position Management

85

Workforce Planning

84

Benefits Administration

83

Performance Management

82

Talent Management

80

Payroll Administration

79

Learning and Development

78

Talent Acquisition

77

Vendor Capability Ratings

Average 76

Ease of IT Administration

79

Quality of Features

78

Ease of Implementation

78

Usability and Intuitiveness

77

Breadth of Features

77

Business Value Created

77

Ease of Customization

75

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

Zoho People Reviews

Shubhi A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product with every feature you can ask for!

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

It’s fairly easy to use and quite intuitive.

What is your favorite aspect of this product?

Has all features under one platform - from payroll tracking to attendance to performance management, so is an all in one and reliable tool.

What do you dislike most about this product?

Overall UX can be confusing at first, on onboarding features can be improved and support can be better!

What recommendations would you give to someone considering this product?

Pretty trustworthy tool; you won’t be disappointed .

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

Ashish D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Zoho HCM is an amazing solution at a great price.

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

I have used Freshworks solutions as well as iCims. Zoho has a much better and interactive UI compared to it's competitors. In addition, the support post sales is also amazing. Overall, its a great tool for growing companies.

What is your favorite aspect of this product?

Multiple features and ease of use

What do you dislike most about this product?

Zoho expense does give troubles at times for my time during travel expenses claims

What recommendations would you give to someone considering this product?

A complete end to end solution for all mid size growing companies.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Ayush D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Simple and Effective!

Likeliness to Recommend

9 /10

What differentiates Zoho People from other similar products?

I will surely give brownie points to pricing along with the quality of UI and ease of use. The regularisation feature can be enhanced to not over lap existing entries. Other features work perfectly fine and even the regularisation feature is up to the mark with industry but can be improved.

What is your favorite aspect of this product?

Location and IP security, as well as workflows for applying leaves, accessing documents and other parity services are quite smooth, they also have single tap login and two factors authentication from mobile app. It’s very user friendly on both mobile and desktop.

What do you dislike most about this product?

Scalability in the sense of adding additional roles in the hierarchy, any growing company will need flexibility in the this feature to easily modify ever changing organisational structure

What recommendations would you give to someone considering this product?

Fits the budget and smoothly does all the required work for an HR software. Easy to use, good UI/UX and good support.

Pros

  • Trustworthy
  • Fair
  • Transparent
  • Reliable

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