Zoho

Zoho Meeting

Composite Score

8.8 /10

CX Score

9.1 /10

245 Reviews Write a Review

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What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details

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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

0 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

3 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative

4% Neutral

95% Positive

Pros

Effective Service
Inspires Innovation
Trustworthy
Efficient Service

Feature Ratings

Average 82

Instant Messaging

File Transfer

Video Conferencing

Audio Conferencing VoIP

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Zoho Meeting Reviews

Ramesh V.

Role: Operations
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Cost effective! An indigenous, product

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

Ease of use

What is your favorite aspect of this product?

That it is cost effective and indigenous

What do you dislike most about this product?

None to date

What recommendations would you give to someone considering this product?

Very cost effective

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Robert-McKay P.

Role: Human Resources
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

A perfect tool equipped with perfect feature set.

Likeliness to Recommend

9 /10

What differentiates Zoho Meeting from other similar products?

Zoho Meeting provides its users with the best video and audio quality for all the virtual video conferences. Even in times of Covid it has never let us down and we can easily communicate with one another using this tool and apart from that, it is a complete blend of perfect feature sets that is very necessary to conduct a successful conference. and in my opinion, this is what makes it the most suitable tool for us. and this is what makes it unique from others.

What is your favorite aspect of this product?

The quality of Audio and video. Ease of Use. Customization it offers to its users. whiteboard. Messaging

What do you dislike most about this product?

Its cost is something we don't like at all .

What recommendations would you give to someone considering this product?

If someone is facing difficulty in conducting the meeting and is tired of having tools with low quality of audio and video along with a poor feature set then they should go for Zoho as it is a complete blend of perfectionism and ease of use.

Pros

Trustworthy
Security Protects
Helps Innovate
Continually Improving Product

Cons

Vendor's Interest First

Anuj A.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

A good start with the competitive edge

What is your favorite aspect of this product?

Business presentations and meetings have been smoother.

What do you dislike most about this product?

nothing, it's perfect

What recommendations would you give to someone considering this product?

Must try,

Pros

Efficient Service
Effective Service
Saves Time
Respectful

Zoho Meeting

What is Zoho Meeting?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Zoho Meeting Ratings

86 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Keyboard Mouse Control Host can grant or remove control

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Zoho Meeting Reviews

Ramesh V.

Cost effective! An indigenous, product

Likeliness to Recommend

Pros

Robert-McKay P.

A perfect tool equipped with perfect feature set.

Likeliness to Recommend

Pros

Cons

Anuj A.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

File Transfer

Video Conferencing

Audio Conferencing VoIP

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Audio Controls

Facilitator Functions

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support