Zoho Meeting Logo
Zoho Meeting Logo
Zoho

Zoho Meeting

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Zoho Meeting
8.8 /10

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details


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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Inspires Innovation
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 82

Instant Messaging

85

File Transfer

83

Video Conferencing

83

Audio Conferencing VoIP

83

Keyboard Mouse Control

83

Audio Conferencing Call in Bridge

82

Audio Controls

82

Facilitator Functions

82

Application Share

81

Screen Share

81

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Customization

81

Quality of Features

81

Availability and Quality of Training

80

Vendor Support

79

Zoho Meeting Reviews

Winni H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sasha T.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Training Made Simple

Likeliness to Recommend

8 /10

What differentiates Zoho Meeting from other similar products?

It is, however, worth mentioning that Zoho Meeting stands out when it comes to interoperability with the entire Zoho family of applications. The data also suggests that Zoho Show presentations can be easily integrated, allowing for easy management of attendees through Zoho CRM and even using Zoho Forms for feedback purposes after the training. This ecosystem approach also helps in streamlining the work and data organization procedures.

What is your favorite aspect of this product?

Thanks to Zoho Meeting, we are capable of conducting virtual training meetings; the staff increases its knowledge and use of relevant digital tools. The easy scheduling of the sessions accompanying the software’s simple installation enables users to start the session with ease. This flexibility is ideal for presenting new software or explaining a marketing concept and the step-by-step process of how it can be achieved.

What do you dislike most about this product?

There is a negative aspect that is connected with the absence of breakout room option. If the training sessions include many participants, there is a possibility of dividing the participants into groups for the purpose of discussion or practice. At the moment, this means that the main session must be concluded, and several individual ones must begin instead.

What recommendations would you give to someone considering this product?

I can confidently state that our marketing team and, specifically, its members, have had a mostly positive experience using Zoho Meeting. It’s been applied for the regular skill-swapping meetings focused on SEO for beginners, complex social media promotion schemes, etc. The recording feature has been very useful to those who could not attend a live session between the team members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maddison B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Focus Group Goldmine

Likeliness to Recommend

8 /10

What differentiates Zoho Meeting from other similar products?

As for the screen sharing, which is one of the key tools when it comes to meetings, in Zoho Meeting they are excellent. The co-annotation feature, where people can share their screens at once, is exceptional for comparing product designs or marketing materials during focus-groups. The polling feature is also good, as it provides a fast way of obtaining numbers during audit-type qualitative sessions.

What is your favorite aspect of this product?

I like how reliable the software is, and how simple it is to use, specifically Zoho Meeting. The user interface is quite easy to use, which allows a seamless setup of virtual focus groups and their administration. Some of the most useful features are indeed the recording feature, since it makes it possible to go over the topics discussed and any missed information and facts. I also like the breakout room feature, where it is possible to set a larger number of participants for deeper dialogue.

What do you dislike most about this product?

All in all, Zoho Meeting is quite good, but its analytics could use some improvement.

What recommendations would you give to someone considering this product?

In reference to the shared screen feature, the packaging design variations could be demonstrated with ease. We really benefited from seeing their reactions and hearing their thoughts in the process. During one of the sessions, a participant used the free open annotation tool to highlight something on a label that he or she particularly liked. We might have missed this in a traditional setting, but that strategic mistake is not one we can afford right now. Regarding the polling feature, we were able to use it to get a snap decision on which product names people preferred.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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