Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Forms
8.8 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

3% Negative
9% Neutral
88% Positive

Pros

  • Fair
  • Acts with Integrity
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Security

86

Data Analysis and Survey Function

86

Version Management

84

Workflow Automation

84

Drag and Drop Design

84

Mobility

83

APIs and Integration

83

Electronic Signatures

83

Field Configuration and Customization

83

State Transformation

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Ease of Customization

83

Vendor Support

83

Quality of Features

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Zoho Forms Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

the easiest eform builder on the market

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Great options and form designs

Likeliness to Recommend

8 /10

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Performance Enhancing
  • Less Efficient Service
  • Less Transparent

Bikash P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Collecting leads made efficient

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms has prebuilt form templates that save my time to design them manually. Also, embedding those designed forms is quite easy and does not require any technical skills.

What is your favorite aspect of this product?

It is usable for both appointments and lead collection. And, that is the favorite aspect of Zoho Forms.

What do you dislike most about this product?

I would love to design Zoho Forms in my native language. However, this is not possible due to its language limitations.

What recommendations would you give to someone considering this product?

Anyone looking to add a responsive contact form or appointment scheduler to their website and social media pages can consider using Zoho Forms.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Transparent

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