Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Zoho Forms
8.8 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

Filter By

Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

3% Negative
9% Neutral
88% Positive

Pros

  • Fair
  • Acts with Integrity
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Security

86

Data Analysis and Survey Function

86

Version Management

84

Workflow Automation

84

Drag and Drop Design

84

Mobility

83

APIs and Integration

83

Electronic Signatures

83

Field Configuration and Customization

83

State Transformation

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Ease of Customization

83

Vendor Support

83

Quality of Features

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Availability and Quality of Training

80

Zoho Forms Reviews

Devdan A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Perfect reason to start using Zoho Forms.

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms is a fantastic platform for creating and editing all kinds of forms, it allows a unique form creation, which helps in collecting data quickly from customers. I consider that this platform unlike other specialized forms creation, Zoho Forms offers me greater benefits by operating in a totally stable network where I can quickly share my forms with the help of the synchronization of Zoho services. It's great to be able to manage my forms thanks to this service synchronization.

What is your favorite aspect of this product?

What I like the most about Zoho Forms is that I have at my disposal a wide variety of templates that help me provide a better design to all the forms that I am making, in this way I can better organize all my information and create a more optimized form . Another thing I like about Zoho Forms is that I have the ability to receive responses from my clients in less time, compared to other platforms that took a long time to process responses.

What do you dislike most about this product?

Currently, I have not had any problem with the use of Zoho Forms, it has allowed me to create and manage all kinds of forms in record time and has managed to offer better forms to my clients. I am satisfied with the results and I hope to continue having this great expectation of this platform.

What recommendations would you give to someone considering this product?

I would recommend that any company use Zoho Forms only if they also have other Zoho Forms services integrated into their work area, because in this way they will get the most out of its functionalities and will achieve a perfect sharing of forms towards other services of Zoho. I also think that a good reason to start using Zoho Forms is that it offers extremely easy form creation, which saves a lot of work time.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Carmen R.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

Quick and easy creation of all kinds of forms

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

It has many more functions than the free version of Google forms, including this platform allows me to rent forms to my clients at a small cost.

What is your favorite aspect of this product?

There is no doubt that Zoho Forms can help from the creation of forms for records, such as reporting forms about a problem or a form that allows to keep the client or user informed of any news or something that interests them. It is customizable and forms can be placed on almost any preferred website. It has a good form builder that helps the user to create more autonomously.

What do you dislike most about this product?

I have no problem with this platform, it is just almost perfect. The only downside would be the free version, which is too limited and costs a bit high.

What recommendations would you give to someone considering this product?

With Zoho Froms we have had better contact with customers, allowing us to have better communication with the suggestions that come to us through the forms. Not only that but it is also a very good complete tool that can be used in almost any type of company and that the forms can be included in almost any website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

joan M.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Accurate Online Based Form Creator

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms is an electronic application, unlike many other platforms which are manual. Again, Zoho Forms is a software which listens to the complaints that clients have, and solves the so fast. Also, all project management roles can be swiftly carried out by Zoho Forms.. And the money for subscription is not high at all.

What is your favorite aspect of this product?

Zoho Forms is a software which brings all business projects together, where it ensures that business activities are carried out with the dignity they require. Also, Zoho Forms works closely with many other third party applications, and hence, making the whole process effective. No issues to do with training.

What do you dislike most about this product?

Zoho Forms has so much that we even can't remember to look at the demerits. However, the developer has done a great work to always update and change the status of the application. At the moment, complaints are all sorted.

What recommendations would you give to someone considering this product?

Take no time waste because Zoho Forms is a big application for you. One with the aim of changing all the projects that you have in the company. Again, you can use the application anytime, any day since it in online based.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Zoho Forms Comparisons