What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Fair
- Acts with Integrity
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Data Analysis and Survey Function
Version Management
Workflow Automation
Drag and Drop Design
Mobility
APIs and Integration
Electronic Signatures
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Ease of Customization
Vendor Support
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Zoho Forms Reviews
Lorenzoロレンツォ M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Great tool for collecting customer data
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
The benefits and best aspects of Zoho Forms are as follows: It is a drag-and-drop custom form builder, it can send email/SMS and app alerts once it is filled out and submitted by a potential customer, and it interfaces with other Zoho services like Zoho CRM, Zoho Desk, etc. It is a straightforward drag-and-drop web form builder. It connects seamlessly with my other Zoho apps, particularly Zoho CRM.
What is your favorite aspect of this product?
Everything we require, including CRM, email marketing, chat, accounting, and much more, is available in one convenient location. Also, the suite includes some potent reporting and analytics tools that aid in turning all the data and information into insightful and practical reports. The most effective techniques involved scheduling, monitoring social media, and producing incredibly personalized forms. Your marketing ROI will soar if you utilize every one of the features and tools included in the package.
What do you dislike most about this product?
With the help of Zoho Form builder, creating forms is simple and hassle-free. Nonetheless, a few features might be added to the product to make it better. for instance, to offer the option of adding many fields to a single row. Although the customer service quickly responds, the representative occasionally displays rudeness and lacks attention.
What recommendations would you give to someone considering this product?
The best form solution I've used is Zoho Form. Zoho Forms is where to create a registration form or conduct surveys. Any type of functionality needed by most enterprises is handled by it. It allows us to accept payments using a form and can be integrated with well-known payment processors like PayPal, Stripe, Razorpay, Paytm, and Instamojo.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mark D.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic software that works with other tools
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho forms is not a standalone product. It works with a tone of internal Zoho tools as well as numerous third party products. I use Zoho One, which includes Zoho Forms, for an awesome monthly price! I love the connectivity of all the Zoho products and love the ability to connect with other products outside the Zoho suite. Zoho forms allows me to collect data from user, generate leads for various real estate needs, create landing pages, squeeze pages and then have all this information synced with my CRM.
What is your favorite aspect of this product?
The connectivity of the Zoho Forms to all the other Zoho products! Having a form is nice but having a form that can sync to a crm, create an esign form, send an email, create a social media post, etc. That is a tool you learn to lean on.
What do you dislike most about this product?
I wish formulas could use other formulas for calculations, plus a little more customization on the template side.
What recommendations would you give to someone considering this product?
Get Zoho Forms along with the Zoho One Suite and you will never need another tool to run your business! Its the magic in a box type system. Perfect for any business!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Akash R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
best form creator
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
I appreciate how adaptable Zoho Forms is. I can set up the form to open a ticket in Zoho Desk or send an email to internal users. I can also alter the design to make it consistent with our business' brand guidelines.
What is your favorite aspect of this product?
I enjoy how quickly I can produce applications and intake forms for my customers and clients. They have all the required fields, including checkboxes, multiple-choice, and phone number. In addition, I can still contact customers while viewing partially saved forms.
What do you dislike most about this product?
Using the more complicated fields required a steep learning curve, which was annoying.
What recommendations would you give to someone considering this product?
It is entirely worthwhile. We use Zoho and are extremely pleased with its adaptability and usability. Every tool functions as intended, and if you watch a few training videos, you'll save time and money.
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Fair
Please tell us why you think this review should be flagged.
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