What is Zoho Expense?
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
89 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 75%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Expense?
Pros
- Security Protects
- Acts with Integrity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Expense Detail Tracking
Approval Workflow
Expense Itemization
Receipt Image Submission
Mobile App or Mobile Browser Support
Travel and Accommodation Booking
Single Sign-On (SSO)
Desktop Browser Support
Expense Policy Aware
Travel Profile
Multi Currency
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of Customization
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Zoho Expense Reviews
Anne K.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2020
Best platform for executing expense management
Likeliness to Recommend
What differentiates Zoho Expense from other similar products?
Its ability of automating a number of expense-related operations and record them in our book of transactions in a snap.
What is your favorite aspect of this product?
Its an easy to use software that turns the tedious process of expense management into an enjoyable one that making it reliable. It helps us capture all the expenses thus improve our revenue management process. Customer support is available and willing to help at all times hence prove to be reliable.
What do you dislike most about this product?
Sometimes its learning curve is stiff and not an easy one
What recommendations would you give to someone considering this product?
It will improve the way you manage your expenses and ensure you don't miss any of it thus have a good standing with your creditors.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
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