Zoho Expense Logo Award Winner Product Badge
Zoho Expense Logo Award Winner Product Badge
Zoho

Zoho Expense

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Zoho Expense
8.1 /10

What is Zoho Expense?

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements. Experience the convenience of simplified travel booking, faster expense reporting, and effective cost control. With Zoho Expense, take the first step to revolutionize the way you manage travel and expense.

Company Details


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Awards & Recognition

Zoho Expense won the following awards in the Expense Management category

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Zoho Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
85%
Conflict Resolution:
89%
Strategy & Innovation:
75%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Expense?

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5% Negative
8% Neutral
87% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Respectful
  • Fair

Feature Ratings

Average 84

Expense Detail Tracking

89

Approval Workflow

86

Expense Itemization

84

Receipt Image Submission

83

Mobile App or Mobile Browser Support

83

Travel and Accommodation Booking

83

Single Sign-On (SSO)

82

Desktop Browser Support

82

Expense Policy Aware

81

Travel Profile

80

Multi Currency

78

Vendor Capability Ratings

Average 80

Ease of Implementation

82

Breadth of Features

82

Ease of Data Integration

81

Usability and Intuitiveness

81

Quality of Features

81

Ease of Customization

80

Business Value Created

80

Availability and Quality of Training

78

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Vendor Support

73

Zoho Expense Reviews

Anne K.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Best platform for executing expense management

Likeliness to Recommend

10 /10

What differentiates Zoho Expense from other similar products?

Its ability of automating a number of expense-related operations and record them in our book of transactions in a snap.

What is your favorite aspect of this product?

Its an easy to use software that turns the tedious process of expense management into an enjoyable one that making it reliable. It helps us capture all the expenses thus improve our revenue management process. Customer support is available and willing to help at all times hence prove to be reliable.

What do you dislike most about this product?

Sometimes its learning curve is stiff and not an easy one

What recommendations would you give to someone considering this product?

It will improve the way you manage your expenses and ensure you don't miss any of it thus have a good standing with your creditors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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