Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
4% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Instant Messaging

89

Notifications

85

File Sharing Collaboration

85

Integration With Productivity Tools

84

Document Collaboration

84

Search

84

Granular Access Management

84

Cross Platform Support

80

Vendor Capability Ratings

Average 83

Quality of Features

85

Ease of IT Administration

85

Ease of Implementation

85

Breadth of Features

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

80

Zoho Cliq Reviews

Pablo Andres V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Effective for communication and team collaboration

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Its price is affordable, it is easy to use, it provides an adequate and secure means to establish a fluid communication with the work team, it also includes productivity tools, it is stable and provides an excellent support service.

What is your favorite aspect of this product?

It allows us to connect with our co-workers, regardless of their location. Cliq provides us with a convenient and secure way to communicate and collaborate at work, either through chat or other channels; our team is large and it is an advantage for us to have the option to view multiple chats at once, as well as create channels for different interest groups. Cliq allows us to exchange information easily and quickly, I like how it integrates with other native tools that we use recurrently and facilitate the fulfillment and execution of our daily tasks, I like the UI that offers intuitive and friendly anyone can use it without inconvenience.

What do you dislike most about this product?

I have been using this tool for more than 2 years and so far I have not had any inconvenience and so far there is nothing that can cause me displeasure or discomfort while I am using it, on the contrary, all the functions provided by this tool apart from its good performance are very useful for our work.

What recommendations would you give to someone considering this product?

Zoho Cliq has made it possible for all team members to communicate quickly and effectively without any limitation, it allows us to collaborate through chats or communication channels, we can share files very easily, schedule meetings from the calendar among others and without having to switch between different applications, In the same way it generates confidence and tranqulidad to ensure the security and confidentiality of the information we exchange, honestly Cliq is a tool that is worth using, it is easy to use, effective, stable and high performance, plus the benefits obtained with its implementation are many.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brad M.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fully integrated intracompany chat

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq allows direct, inline access to the rest of the Zoho ecosystem, resulting in a super rich company chat application.

What is your favorite aspect of this product?

Integration with CRM automations.

What do you dislike most about this product?

Load time (honestly its not bad, but if I have to pick something I dislike most, then its this).

What recommendations would you give to someone considering this product?

Subscribe for a Zoho One license and try Connect for a month.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Good product, makes for easy communication

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Commodity Features

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