Zoho

Zoho Cliq

Composite Score

8.9 /10

CX Score

9.2 /10

85 Reviews Write a Review

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What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative

4% Neutral

96% Positive

Pros

Fair
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 85

Instant Messaging

Notifications

File Sharing Collaboration

Integration With Productivity Tools

Document Collaboration

Search

Granular Access Management

Cross Platform Support

Voice and Video Collaboration

Task Management

Screen Sharing

Vendor Capability Ratings

Average 83

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Zoho Cliq in this category (opens in a new tab)

Zoho Cliq Reviews

Helen D.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A budget friendly communication software.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

It is very inexpensive as compare to other alternatives starts at $3 per person per month. The fee decreases if you add more user and drop to $1 which is the cheapest than other software.

What is your favorite aspect of this product?

Zoho cliq is easy to use and is like other messaging app by which you can chat, share documents or files with your colleague or friends with your mobile phone or desktop easily. The best part is that you can talk to yourself and share files, in this way you can use it to save important documents. It has a good interaction with zoho ecosystem. Video and voice quality is amazing and group calling is superb.

What do you dislike most about this product?

It is difficult to setup and to enroll new user. Sometimes the file sharing is slow that needs to be send instantly. The characters of the messages that you can send is limited. The mobile app is not as good as laptop.

What recommendations would you give to someone considering this product?

I would recommend zoho cliq to small companies with low budget with all features that a company needs.

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Hasnain B.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Reasonable product for start ups,

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

It allow to integration with Zoho Projects

What is your favorite aspect of this product?

Integration with zoho projects

What do you dislike most about this product?

Different window pop up for every interaction

What recommendations would you give to someone considering this product?

It's a reasonable product, good part os that they are improving it. Support is slow

Pros

Saves Time
Helps Innovate
Continually Improving Product
Performance Enhancing

Destiny P.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

A decent integration of all corporate demands

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

Cloud-based software that has a simple interface but a powerful one. Meetings within a company as well as with other companies can be easily conducted. It offers to instantly message even when one is making/taking a call.

What is your favorite aspect of this product?

It is free software that shows an efficient integration with other products that have been launched by Zoho. Its application runs equally well on cell phones and PCs. No delay in sending and receiving messages. No technology glitches.

What do you dislike most about this product?

Too many ornaments can make Zoho Cliq annoying. For example, a button to notify that I went out for 15 minutes! Like, does anyone really need that button? Sometimes I confront issues while using suite and this can be frustrating.

What recommendations would you give to someone considering this product?

If you are already using any of the Zoho products then using this software will also be just another small step. It is not only simple but the prices of all the tiers are very reasonable and affordable. Recommended!

Pros

Efficient Service
Effective Service
Acts with Integrity
Generous Negotitation

Zoho Cliq

What is Zoho Cliq?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

Zoho Cliq Ratings

87 Likeliness to Recommend

1 Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Cliq?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Search The system can search an entire body of a document for a keyword or phrase.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Zoho Cliq Reviews

Helen D.

A budget friendly communication software.

Likeliness to Recommend

Pros

Hasnain B.

Reasonable product for start ups,

Likeliness to Recommend

Pros

Destiny P.

A decent integration of all corporate demands

Likeliness to Recommend

Pros

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Screen Sharing

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