Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Midmarket category

Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

0% Negative
4% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Instant Messaging

89

Notifications

85

File Sharing Collaboration

85

Integration With Productivity Tools

84

Document Collaboration

84

Search

84

Granular Access Management

84

Cross Platform Support

80

Voice and Video Collaboration

79

Task Management

79

Screen Sharing

79

Vendor Capability Ratings

Average 83

Quality of Features

86

Ease of IT Administration

85

Ease of Implementation

85

Breadth of Features

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

80

Zoho Cliq Reviews

Kenny V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Ny Holistic Views on Zoho Cliq Utilization

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq has BIM capabilities for all sorts of organizations.

What is your favorite aspect of this product?

Zoho Cliq eradicate traditional communication strategies through DMs which are rapid and less time consuming.

What do you dislike most about this product?

Ever since I implemented Zoho Cliq, I have never experienced any drawback.

What recommendations would you give to someone considering this product?

100% for business instant messaging.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Lucy S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Zoho Cliq: A Game-Changing Tool!

Likeliness to Recommend

10 /10

What differentiates Zoho Cliq from other similar products?

Zoho Cliq sets itself apart from other similar products through its distinct features and user-centric design. What truly distinguishes Cliq is its seamless integration with various Zoho applications, providing users with a comprehensive suite of productivity tools that work harmoniously together. The chat interface of Cliq is thoughtfully designed, making team communication and collaboration effortless and intuitive. But Cliq doesn't stop there – it offers an array of advanced functionalities like audio and video calls, file sharing, and task management, all neatly packaged within a unified platform.

What is your favorite aspect of this product?

My favorite aspect of Zoho Cliq is its seamless and efficient communication platform. It allows me to connect and collaborate with my team effortlessly. With its user-friendly interface, I can send instant messages, make audio and video calls, and even share files all in one place. The ability to create dedicated channels for different projects or topics keeps everything organized and accessible. I also love the integration with other Zoho apps, making it easy to manage tasks, share documents, and schedule meetings without switching between multiple platforms.

What do you dislike most about this product?

One aspect of Zoho Cliq that I find disappointing is its limited integration options. While it offers seamless communication within teams, the platform lacks extensive integrations with other popular tools and applications. This limitation hampers my workflow as I often rely on cross-platform collaboration. I would greatly appreciate it if Zoho Cliq expanded its integration capabilities, enabling a more streamlined and interconnected experience.

What recommendations would you give to someone considering this product?

If you're considering Zoho Cliq, I would highly recommend it for efficient team communication and collaboration. With its user-friendly interface and diverse features like chat, file sharing, and task management, it simplifies workflow and boosts productivity. The seamless integration with other Zoho apps further enhances its usefulness. Additionally, the mobile app allows you to stay connected on the go.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jim N.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Zoho Cliq is great for internal communication.

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

It is unique among other programs because it provides additional functions in addition to those that are essential. The call quality for both voice and video, as well as for group conversations, is excellent.

What is your favorite aspect of this product?

Over the course of more than two years, we have found Zoho Cliq to be incredibly useful. The ease of use and compatibility with other Zoho applications boost its attractiveness. It is possible to begin a Zoho video/audio meeting, take notes throughout the meeting, and have those notes show up as a chat in Cliq. You may set up reminders and appointments, and you'll receive push notifications and emails about them.

What do you dislike most about this product?

Schedulers are a helpful component that can be found in Zoho cliq. They are highly helpful for performing a variety of jobs that require repetition. However, putting one together can be a fairly challenging endeavor.Additionally, we have received a couple of complaints from users regarding the fact that they are not receiving push notifications on the mobile app.

What recommendations would you give to someone considering this product?

Because it is so simple to operate, the program comes highly recommended by me. Simple to put into action. I've used it for a number of years, and there have been no major issues.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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