What is Zoho Cliq?
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Cliq?
Pros
- Fair
- Enables Productivity
- Trustworthy
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Integration With Productivity Tools
Notifications
Document Collaboration
Granular Access Management
Search
Cross Platform Support
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Cliq Reviews
Ernesto C.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
It is integral to communication and collaboration.
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
What sets Zoho Cliq apart is its smooth connection with the Zoho ecosystem, which saves time and money by enabling you to share documents, manage projects, and access other suite apps from a single platform.
What is your favorite aspect of this product?
My favorite feature is that it allows you to automate tedious processes and increase team productivity; You can customize workflows using bots and custom commands.
What do you dislike most about this product?
My biggest pet peeve is that alerts can occasionally be delayed, particularly when using mobile devices, which can make it challenging to communicate in real time.
What recommendations would you give to someone considering this product?
Since it allows you to manage team discussions, share files, and organize work in a collaborative environment, I recommend Zoho Cliq plus it is useful for business communication and increases productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mei T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
For video calls and audio calls.
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
One feature that sets Zoho Cliq apart is its emphasis on complete integration within the Zoho ecosystem, making it a perfect tool for businesses already using Zoho CRM or Zoho Projects. Its easy-to-use interface also allows the automation of tasks through commands, something that not all its rivals offer, and it stands out for its flexibility of configuration and customization to adapt to various workflows.
What is your favorite aspect of this product?
I like Zoho Cliq through channels you can designate particular areas for conversations according to department, project or topic, which keeps communication organized and directed. You can automate repetitive tasks, receive real-time updates, and perform quick actions like sending reminders or scheduling meetings with the help of custom bots and slash commands.
What do you dislike most about this product?
Zoho Cliq is wonderful, we work safely and successfully.
What recommendations would you give to someone considering this product?
I suggest Zoho Cliq because it allows you to quickly share documents, make video calls, group chats, private chats, and make quick decisions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lucky O.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great product but features can be more and better
Likeliness to Recommend
What differentiates Zoho Cliq from other similar products?
While it has significantly more features than others it definitely lacks significantly as well in comparison with others. However, it is really beginner friendly compared to others I have used
What is your favorite aspect of this product?
Instant Messaging
What do you dislike most about this product?
It is not AI-Enabled and it has limited cross-platform integration
What recommendations would you give to someone considering this product?
It's great for starters and a small team to average-sized teams. if this is you then by all means, go ahead.
Pros
- Continually Improving Product
- Effective Service
- Fair
- Helps Innovate
Please tell us why you think this review should be flagged.
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