Zoho Cliq Logo Award Winner Product Badge
Zoho Cliq Logo Award Winner Product Badge
Zoho

Zoho Cliq

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Zoho Cliq
8.9 /10

What is Zoho Cliq?

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business postively.

Company Details


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Awards & Recognition

Zoho Cliq won the following awards in the Business Instant Messaging - Enterprise category

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Zoho Cliq Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Cliq.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Cliq?

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0% Negative
3% Neutral
97% Positive

Pros

  • Fair
  • Enables Productivity
  • Trustworthy
  • Reliable

Feature Ratings

Average 84

Instant Messaging

88

File Sharing Collaboration

84

Integration With Productivity Tools

84

Notifications

84

Document Collaboration

83

Granular Access Management

83

Search

83

Cross Platform Support

79

Vendor Capability Ratings

Average 83

Quality of Features

85

Ease of Implementation

84

Breadth of Features

84

Business Value Created

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of Customization

82

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

79

Zoho Cliq Reviews

Ernesto C.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

It is integral to communication and collaboration.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

What sets Zoho Cliq apart is its smooth connection with the Zoho ecosystem, which saves time and money by enabling you to share documents, manage projects, and access other suite apps from a single platform.

What is your favorite aspect of this product?

My favorite feature is that it allows you to automate tedious processes and increase team productivity; You can customize workflows using bots and custom commands.

What do you dislike most about this product?

My biggest pet peeve is that alerts can occasionally be delayed, particularly when using mobile devices, which can make it challenging to communicate in real time.

What recommendations would you give to someone considering this product?

Since it allows you to manage team discussions, share files, and organize work in a collaborative environment, I recommend Zoho Cliq plus it is useful for business communication and increases productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mei T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

For video calls and audio calls.

Likeliness to Recommend

9 /10

What differentiates Zoho Cliq from other similar products?

One feature that sets Zoho Cliq apart is its emphasis on complete integration within the Zoho ecosystem, making it a perfect tool for businesses already using Zoho CRM or Zoho Projects. Its easy-to-use interface also allows the automation of tasks through commands, something that not all its rivals offer, and it stands out for its flexibility of configuration and customization to adapt to various workflows.

What is your favorite aspect of this product?

I like Zoho Cliq through channels you can designate particular areas for conversations according to department, project or topic, which keeps communication organized and directed. You can automate repetitive tasks, receive real-time updates, and perform quick actions like sending reminders or scheduling meetings with the help of custom bots and slash commands.

What do you dislike most about this product?

Zoho Cliq is wonderful, we work safely and successfully.

What recommendations would you give to someone considering this product?

I suggest Zoho Cliq because it allows you to quickly share documents, make video calls, group chats, private chats, and make quick decisions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucky O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product but features can be more and better

Likeliness to Recommend

8 /10

What differentiates Zoho Cliq from other similar products?

While it has significantly more features than others it definitely lacks significantly as well in comparison with others. However, it is really beginner friendly compared to others I have used

What is your favorite aspect of this product?

Instant Messaging

What do you dislike most about this product?

It is not AI-Enabled and it has limited cross-platform integration

What recommendations would you give to someone considering this product?

It's great for starters and a small team to average-sized teams. if this is you then by all means, go ahead.

Pros

  • Continually Improving Product
  • Effective Service
  • Fair
  • Helps Innovate

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