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Zoho Campaigns Logo
Zoho

Zoho Campaigns

Composite Score
8.7 /10
CX Score
9.1 /10
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In Partnership With SelectHub

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Category
Zoho Campaigns
8.7 /10

What is Zoho Campaigns?

Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.

Company Details

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Awards & Recognition

Zoho Campaigns won the following awards in the Email Marketing category

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Zoho Campaigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Campaigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

3
Since last award

93 Plan to Renew

4
Since last award

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
96%
Conflict Resolution:
96%
Strategy & Innovation:
92%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Campaigns?

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2% Negative
2% Neutral
96% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Caring

Feature Ratings

Average 84

Email Delivery

89

Sales Intelligence & Conversion Rates

86

Auto-Responders

85

Basic Reporting and Analytics

85

Campaign Management

85

Text Messaging

85

Surveys and Polling

84

Content Authoring

84

Segmentation

83

Contact Database

83

Dynamic Content

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Vendor Support

84

Ease of IT Administration

84

Breadth of Features

84

Quality of Features

83

Ease of Customization

80

Availability and Quality of Training

79

Ease of Data Integration

79

Zoho Campaigns Reviews

Reynaldo U.

  • Role: Operations
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Easily develop your advertising campaigns

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

A multipurpose software for our company. This software is very attractive and important for our company since we use it in different ways. On the one hand, we use it as a tool for socialization and personalization of internal business emails, customizing and segmenting them according to the information that we will send to the different work teams. We also use it as a business marketing tool, to expose our services to our customers through mass emails, thus achieving excellent business and sales of our customer service packages to our customers.

What is your favorite aspect of this product?

The most valuable thing that this software has for our company is its powerful tool for sending mass mailings, which you can configure as you like, either by customizing them and segmenting the information so that each advertising campaign reaches where you want. Another incredible tool that enhances our advertising campaigns is the measurement of the reach of these campaigns, since the software offers you important options such as the number of emails sent, the number of emails reviewed and the responses from your customers. This information can be exported to Excel and used to create future advertising campaigns.

What do you dislike most about this product?

However, we have communicated with the customer service team and the response has been positive and very beneficial, solving the problems in a short period of time.

What recommendations would you give to someone considering this product?

The most outstanding feature of the software created by the company Zoho, is the ease of use of their software, facilitating substantially, the execution times of the activities and achieving faster results. Zoho Campaigning is a very useful software for your company, I recommend it because its tools provide your company with your extraordinary email advertising, you can also have a smooth interaction between your customers and the products you offer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sharon F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Fantastic email marketing campaign product

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

I have not seen great difference between Zoho Campaigns and other similar products.

What is your favorite aspect of this product?

I like the fact this product sends email campaigns to our clients on time to notify them on our products and services.

What do you dislike most about this product?

I have not experienced any negativity from this product.

What recommendations would you give to someone considering this product?

I highly recommend this great platform to any organization for effective email marketing campaigns implementation.

Pros

  • Efficient Service
  • Inspires Innovation
  • Caring
  • Client Friendly Policies

Gerald W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Send marketing emails easily with Zoho Campaigns

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

I have no experience from other similar products.

What is your favorite aspect of this product?

It is very effective in sending marketing emails to clients and updating them on the emergence of new products and the progress of current products and services.

What do you dislike most about this product?

I have not been faced by any negative challenge from this great product.

What recommendations would you give to someone considering this product?

I highly recommend this great marketing product to nay organization for effective customer relationship.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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