Zoho

Zoho Campaigns

Composite Score

8.2 /10

CX Score

8.6 /10

55 Reviews Write a Review

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What is Zoho Campaigns?

Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.

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Awards & Recognition

Zoho Campaigns won the following awards in the Email Marketing category

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2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

1 Top Rated Features

2022

Zoho Campaigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Campaigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Campaigns?

3% Negative

3% Neutral

94% Positive

Pros

Respectful
Reliable
Performance Enhancing
Caring

Feature Ratings

Average 82

Email Delivery

Basic Reporting and Analytics

Campaign Management

Auto-Responders

Sales Intelligence & Conversion Rates

Email Templates

Surveys and Polling

Segmentation

Dynamic Content

Text Messaging

SPAM Compliance

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Zoho Campaigns Reviews

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Easy and reliable

Likeliness to Recommend

7 /10

Pros

Unique Features
Efficient Service
Helps Innovate
Reliable

Aaliyah H.

Role: Industry Specific Role
Industry: Agriculture
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Zoho Campaign, Great marketing tool!

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

Zoho Campaign have their pre designed emails which are really eye catching and helpful enabling us to design beautiful and sophisticated emails. It also helps us to send automated response to various emails thus saving our time which we can invest in some other project. They provide us real time results of us

What is your favorite aspect of this product?

Zoho campaigns help us to connect with our recipient through our every email by using their interactive elements like polls and surveys. They have advanced email automation that help us to auto mate workflows and drip series to deliver targeted and consistent messages.

What do you dislike most about this product?

They need to add more customization options especially for the footer. Sometimes their system suddenly slows down which lags so they need to improve their system. They need to add feature that enable us to build complex nurture campaigns as they lack this feature.

What recommendations would you give to someone considering this product?

Zoho Campaign have simplified email automation which is easy to build and use and make it highly recommended. Also, the integration becomes easy with the Zoho CRM.

Pros

Unique Features
Efficient Service
Respectful
Client Friendly Policies

Mehandi I.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Amazing Product! Affordable, ❤️Customer Support.

Likeliness to Recommend

9 /10

What differentiates Zoho Campaigns from other similar products?

The Most important difference which I have noticed is the Pricing which is much much less with a variety of features.

What is your favorite aspect of this product?

Workflow ( Automated Campaigns), Storage for huge contacts and the pricing

What do you dislike most about this product?

The speed at which the application works.

What recommendations would you give to someone considering this product?

I willl recommend this product for the following :- 1) If you are a small / Mid range Business owner who is looking for an affordable, rich in features email marketing tool, go for it. 2) If your business needs automater response system and you want to nurture your leads go for it. Recommended for all who is looking for auto-responders, email Campain, Email Marketing Tools/Software at an affordable price.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoho Campaigns

What is Zoho Campaigns?

Company Details

Book a Free Demo Today!

Awards & Recognition

Zoho Campaigns Ratings

87 Likeliness to Recommend

1 Since last award

90 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Campaigns?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Delivery The ability to send email to large number of recipients at-scale.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Surveys and Polling Ability to survey customers and gather feedback.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Dynamic Content The ability to create dynamic content changes automatically within emails that are based on the end user parameters and the goals of the marketing initiative.

Text Messaging The capability to send messages by SMS in addition to email.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Zoho Campaigns Reviews

Easy and reliable

Likeliness to Recommend

Pros

Aaliyah H.

Zoho Campaign, Great marketing tool!

Likeliness to Recommend

Pros

Mehandi I.

Amazing Product! Affordable, ❤️Customer Support.

Likeliness to Recommend

Pros

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Feature Ratings

Email Delivery

Basic Reporting and Analytics

Campaign Management

Auto-Responders

Sales Intelligence & Conversion Rates

Email Templates

Surveys and Polling

Segmentation

Dynamic Content

Text Messaging

SPAM Compliance

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization