Zoho

Zoho Books

Composite Score

8.3 /10

CX Score

8.6 /10

55 Reviews Write a Review

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What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

5 Top Rated Features

2022

Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

1% Negative

1% Neutral

98% Positive

Pros

Respectful
Transparent
Trustworthy
Fair

Feature Ratings

Average 87

Accounts Payable Purchase Orders

Cash Flow Management

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Dashboards, Analytics and Reporting

Project Accounting

Reconciliation

Cost Revenue Tracking

Expense Management

Budgeting Forecasting

Integration APIs

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Also Featured in...

Accounting - Midmarket

Score 8.0

View Zoho Books in this category (opens in a new tab)

Zoho Books Reviews

Ted Z.

Role: Finance
Industry: Apparel
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2021

Complete business accounting solution

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

The online payment gateways that make it easy for our clients to pay all their invoices online.

What is your favorite aspect of this product?

The mobile app that allow me to do time-tracking and send invoices instantly while on service calls.

What do you dislike most about this product?

I would like better customization of forms, logos, and fonts

What recommendations would you give to someone considering this product?

It is a full solution for time-tracking, invoicing, bill-pay, accounting, and customer payments. It is much easier to use than QuickBooks Online. The pricing is affordable and easy to understand.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dorcas B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Simplified invoicing process

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho has a phenomenal support team and easy to use. It very affordable and simplifies invoicing process. The ease and speed with which I can edit invoices leave even my clients amazed, they credit me for being very prompt, I give Zoho thumbs up for that.

What is your favorite aspect of this product?

Zoho caters to every of our accounting requirements. it s effective and we spend less time doing accounts. The best part is that it is easy to use even for non-accountant users. I love the client support service as whenever we raise an issue they attend to it quickly. I can say that it has streamlined and simplified our invoicing process.

What do you dislike most about this product?

It is not that great for use in larger enterprises.

What recommendations would you give to someone considering this product?

The user interface is intuitive, very easy to use, and provides us instant reports. It has enabled us to actually concentrate on the business rather than finance and accounting. Zoho Books is the best and easy to use for small and medium businesses.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Dominic K.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

Zoho Books can be integrated with other business applications to let you access and work with your data from a single place.

What is your favorite aspect of this product?

Zoho Books automatically generates professional reports to convey your information in the clearest way. Audit trails and activity log reports let you see the changes that have been made to your transactions and weed out fraud, which is way beyond the capability of a normal spreadsheet.

What do you dislike most about this product?

Integrating can be complicated, and not completely consistent.

What recommendations would you give to someone considering this product?

Make it easier for dashboards to manage your day and your business.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Zoho Books

What is Zoho Books?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Zoho Books Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Books?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Integration APIs Ability of the software to interface with legacy and other third party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Accounting - Midmarket

Zoho Books Reviews

Ted Z.

Complete business accounting solution

Likeliness to Recommend

Pros

Dorcas B.

Simplified invoicing process

Likeliness to Recommend

Pros

Dominic K.

Fantastic product

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Accounts Payable Purchase Orders

Cash Flow Management

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Dashboards, Analytics and Reporting

Project Accounting

Reconciliation

Cost Revenue Tracking

Expense Management

Budgeting Forecasting

Integration APIs

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization