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Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.0 /10
CX Score
8.3 /10
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Zoho Books
8.0 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

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Awards & Recognition

Zoho Books won the following awards in the Accounting - Midmarket category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cost Revenue Tracking

88

Cash Flow Management

86

Integration APIs

85

Accounts Payable Purchase Orders

85

Dashboards, Analytics and Reporting

84

Budgeting Forecasting

84

Project Accounting

84

General Ledger Chart of Accounts

81

Expense Management

79

Reconciliation

79

Accounts Receivable Invoicing

78

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Ease of Customization

87

Ease of Data Integration

86

Breadth of Features

86

Usability and Intuitiveness

86

Quality of Features

85

Business Value Created

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Zoho Books Reviews

Vignesh A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

One stop solution for Book Keeping

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

The main differentiator for me with Zoho Books is the automation it provides in tracking expenses and payment reminders

What is your favorite aspect of this product?

I like how the financial dashboards are structured in Zoho Books. Additionally, Zoho books is quite affordable

What do you dislike most about this product?

There seems to be a limit on the quantity of transactions that can be entered. This is a major show stopper for us.

What recommendations would you give to someone considering this product?

Zoho books has a wonderful set of very useful features. Maintaining payment records and invoices are very organized and I would definitely recommend this to all businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Sushruth R.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best account keeping software for professionals

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho books is very easy to use and is equipped with all the latest features needed to maintain accounts. Also the support team is super friendly and there are plenty of knowledge base documents available

What is your favorite aspect of this product?

Zoho books is quite intuitive to use and also solves all our purpose. My favourite aspect is using the inventory accounting feature

What do you dislike most about this product?

Honestly, there is nothing much to dislike about Zoho books

What recommendations would you give to someone considering this product?

It is a very good investment that one can make, especially if they want to maintain accounts properly

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Respectful

Lukas D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

If you have a large team, more than 100

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

For both employees and customers to access or upload if needed, this product is perfect! You can create links for clients to access or upload files, while you and your co-workers have a shared collaboration space. If you have a large team, over 100, I would not recommend this product. For us, it seemed to work really well because there were about 20 of us using it, but it's hard for me to imagine it working well for a group that's 5 times our size. I don't know, maybe it still works just fine. If I had to know exactly when something was updated and have real-time updates on things being added, I wouldn't recommend this product either.

What is your favorite aspect of this product?

It acts as our on-site file server as well as our internal messaging chat system. We can seamlessly integrate it as a shared unit throughout the office. Allow everyone to have access to the same files. We can also control access so that the administration has access to your specific file.

What do you dislike most about this product?

Support might respond quicker, although I rarely need it Expansion devices might be more aggressively priced, but it's a great place to dump data, or for workgroups, and it's a perfect backup medium. If anyone is looking for on-site data storage without getting a server, this is a good option

What recommendations would you give to someone considering this product?

We manage a complete facility with over 1000 employees and all the information that is created in all the applications of each department, warehouse, final assembly, quality, etc., along with the shared folder for all users, is a local backup using. We rely on this unit to make daily backup copies of all information and to have this same date available at any time during any contingency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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