Zoho

Zoho Books

Composite Score

8.0 /10

CX Score

8.3 /10

25 Reviews Write a Review

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What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details

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Awards & Recognition

Zoho Books won the following awards in the Accounting - Midmarket category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

9 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

5 Top Rated Capabilities

2 Top Rated Features

2021

Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

3
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 98%
Conflict Resolution:: 98%
Strategy & Innovation:: 92%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Accounts Payable Purchase Orders

Cash Flow Management

Cost Revenue Tracking

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Dashboards, Analytics and Reporting

Budgeting Forecasting

Expense Management

Project Accounting

Reconciliation

Integration APIs

Vendor Capability Ratings

Average 82

Ease of Data Integration

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Also Featured in...

Accounting - Small Business

Score 8.5

View Zoho Books in this category (opens in a new tab)

Zoho Books Reviews

Josemar S.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

One of top products from zoho

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Easy to use

What is your favorite aspect of this product?

Very clear and intuitive

What do you dislike most about this product?

Not be recognized in ANGOLA by AGT

What recommendations would you give to someone considering this product?

Yes definetely is very simply and useful product.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anastacio III T.

Role: Operations
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Great product

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books can be integrated with Zoho CRM and its applications

What is your favorite aspect of this product?

It's a lot easier to use than any other product

What do you dislike most about this product?

None so far.

What recommendations would you give to someone considering this product?

If you are looking for an accounting software that you can use for accounting, choose Zoho Books

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

RAVI S.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Easy to use but price can be less. API is smooth.

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Overall Everything is good from others.

What is your favorite aspect of this product?

API is smooth.

What do you dislike most about this product?

Too much Cost for professional price van be less

What recommendations would you give to someone considering this product?

Thus product better than other products. So I prefer to others use this product.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Zoho Books

What is Zoho Books?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Zoho Books Ratings

92 Likeliness to Recommend

3 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Books?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Accounting - Small Business

Zoho Books Reviews

Josemar S.

One of top products from zoho

Likeliness to Recommend

Pros

Anastacio III T.

Great product

Likeliness to Recommend

Pros

RAVI S.

Easy to use but price can be less. API is smooth.

Likeliness to Recommend

Pros

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3
Since last award

4
Since last award

Feature Ratings

Accounts Payable Purchase Orders

Cash Flow Management

Cost Revenue Tracking

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Dashboards, Analytics and Reporting

Budgeting Forecasting

Expense Management

Project Accounting

Reconciliation

Integration APIs

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration