In Partnership With SelectHub
What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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In Partnership With SelectHub
Zoho Books Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Books.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
100 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 91%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Respectful
- Transparent
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cash Flow Management
Accounts Payable Purchase Orders
Cost Revenue Tracking
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Accounts Receivable Invoicing
Budgeting Forecasting
Expense Management
Reconciliation
Project Accounting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
Zoho Books Reviews
Svetla M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Aug 2022
Easy invoicing, recurring payments, online payment
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Integrates with other Zoho solutions, very easy to use and customize, multiple affordable and easy to integrate payment gateways
What is your favorite aspect of this product?
The easy user interface and option to integrate with Stripe payments
What do you dislike most about this product?
The lack of multiple currencies in the cheapest editions
What recommendations would you give to someone considering this product?
Just sign up for Zoho books to see how easy it is to configure and use
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alex V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
The best accounting software there is, PERIOD.
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
It has tons of features that are actually working and not fancy things to put on the frontpage to sell a product. It does not care about fancy UI but is truly committed to be a serious Accounting software. Other software such as ZipBooks or QuickBooks are more interested in profit than actual accounting, most of them have complex disposition of bank statements, balance, reporting while Zoho Books tries to be more old-fashioned. While accounting software such as QuickBooks tries to innovate with how the information is presented, Zoho Books use an old approach that works most of the time.
What is your favorite aspect of this product?
The way the information is presented, the amount of tweaking that can be done to each and every step of the accounting process. You can pretty much create unlimited account to separate your Income and Expenses and also unlimited ways in which you can keep count of your bank statements. You can also customize the way the rules work to detect new transactions and the Invocing system and customization is rarely seen in other software. Zoho Books also has templates everywhere that can be customized to your desires. All in all, the best feat for Zoho Books is the old fashion way of showing things in an orderly fashion with infinite tweaking!
What do you dislike most about this product?
The UI could improve a little but that's about it. Zoho Books already has a much better UI than other competing products that charges you an arm and a leg for it's use.
What recommendations would you give to someone considering this product?
Definitely give this at least more than 5 hours of your time. At first it may seem complex and with too much options but when you start using it you will start considering ways in which you can tweak the software to fit your needs and this is where Zoho Books really shines. Most accounting software such as QuickBooks or Zipbooks are "nice" on first sight but are incredible restricted in customization while Zoho Books allows you to turn accounting for your company the way you like it. It does take more time to fully understand the system but it's well worth it. Zoho Books is also a little less expensive than the competition.
Pros
- Helps Innovate
- Reliable
- Respectful
- Performance Enhancing
Please tell us why you think this review should be flagged.
MD Mahadi H.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Zoho Books is taking care of my recurring payment
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
I have used a few of them and they provide the features but they are not in one place like Zoho has. It gives all the options like sales, invoices, payment information, etc in one place that other products don't.
What is your favorite aspect of this product?
The way it can be integrated with other payment transfer services like Authorize.net, PayPal, etc. I like the way they give the option to a user and we can do it easily without any hustle.
What do you dislike most about this product?
Because, it got a huge number of options to use in one place, sometimes this becomes confusing for someone like me. The navigation of service pages that I get confused.
What recommendations would you give to someone considering this product?
They should work on the navigation and user-friendliness so we get more confidence browsing from one page to another.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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