In Partnership With SelectHub
What is Zoey?
Zoey combines powerful B2B functionality with modern B2C capabilities for a best-in-class solution for you and your customers. The app library and APIs allow connection to hundreds of third-party solutions to expand our native capabilities or link Zoey to your other internal solutions such as CRMs, ERPs and order fulfillment solutions.
Company Details
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In Partnership With SelectHub
Zoey Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoey.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
99 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 80%
- Negotiation and Contract:
- 77%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 76%
- Service Experience:
- 79%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoey?
Pros
- Trustworthy
- Acts with Integrity
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Language Support
Payment Processing
Multi-Storefront
Content Localization
Order Management
Shopping Cart Management
Catalog Management
Content Management
ERP Integration
Integrated Search
Guided Selling
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Zoey B2B Omnichannel Commerce - An Introduction
Zoey Reviews
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2020
Easily configurable to most applications.
Likeliness to Recommend
Pros
- Reliable
- Caring
- Includes Product Enhancements
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Sean C.
- Role: Operations
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Solid ecommerce platform with incredible value
Likeliness to Recommend
What differentiates Zoey from other similar products?
Ease of use and speed of tech support help.
What is your favorite aspect of this product?
The support is truly incredible. I almost always hear back from them the same day I open a ticket. I am also very impressed with the uptime; my site almost never goes down.
What do you dislike most about this product?
The only real issue I have is there are not a lot of third party apps available. I think this is just because Zoey isn't as popular as other ecommerce platforms.
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
Kyle G.
- Role: Industry Specific Role
- Industry: Shipping
- Involvement: IT Leader or Manager
Submitted Jun 2020
Fantastic product
Likeliness to Recommend
What differentiates Zoey from other similar products?
Fantastic product
What is your favorite aspect of this product?
Fantastic product
What do you dislike most about this product?
Fantastic product
What recommendations would you give to someone considering this product?
Fantastic product
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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