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Zoey Logo
Zoey

Zoey

Composite Score
7.6 /10
CX Score
7.6 /10
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Category
Zoey
7.6 /10

What is Zoey?

Zoey combines powerful B2B functionality with modern B2C capabilities for a best-in-class solution for you and your customers. The app library and APIs allow connection to hundreds of third-party solutions to expand our native capabilities or link Zoey to your other internal solutions such as CRMs, ERPs and order fulfillment solutions.

Company Details

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Awards & Recognition

Zoey won the following awards in the B2B eCommerce category

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Zoey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoey?

3% Negative
12% Neutral
85% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Reliable
  • Respectful

Feature Ratings

Average 78

Multi-Language Support

100

Payment Processing

85

Content Localization

82

Order Management

82

Shopping Cart Management

81

Catalog Management

78

Content Management

78

Integrated Search

78

ERP Integration

76

Multi-Storefront

75

Guided Selling

70

Vendor Capability Ratings

Average 76

Vendor Support

84

Ease of IT Administration

79

Business Value Created

78

Ease of Implementation

78

Quality of Features

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Ease of Customization

74

Breadth of Features

74

Usability and Intuitiveness

73

Ease of Data Integration

72

Zoey Reviews

Vishal G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Awesome product!

Likeliness to Recommend

9 /10

What differentiates Zoey from other similar products?

Much more features than any other platform

What is your favorite aspect of this product?

Turnaround time of the customer support service

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Value for money, go for it!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Vijay D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

A Complete solution of B2B Sales and Automation

Likeliness to Recommend

8 /10

What differentiates Zoey from other similar products?

It's more beneficial to grow B2B business, and trusted by many companies. It's has many features than others similar application

What is your favorite aspect of this product?

It has cutting edge technology and innovation ideas to manage your B2B sales and marketing

What do you dislike most about this product?

Nothing. All the features are fabulous

What recommendations would you give to someone considering this product?

Complete solution for Business to Business module system for your projects and work.

Pros

  • Helps Innovate
  • Enables Productivity
  • Caring
  • Acts with Integrity

Meet D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Flexible e-commerce solution with customization

Likeliness to Recommend

10 /10

What differentiates Zoey from other similar products?

The features designed specifically for e-commerce businesses, including more customization options, advanced marketing tools, and excelent user interface.

What is your favorite aspect of this product?

The interface is easy for users to navigate and manage their online stores efficiently.

What do you dislike most about this product?

The pricing structure could be difficult for start ups. that is the area where improvement can be there.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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