ZKTeco USA LLC

ZKTeco Access Control

Composite Score

7.7 /10

CX Score

8.1 /10

22 Reviews Write a Review

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What is ZKTeco Access Control?

Cutting-edge biometrics for the modern world including facial recognition products, biometric access products, and RFID products. Want to restrict facility access to only paying members, employees, and permitted guests? Get started today with ZKTeco’s comprehensive line using RFID, PIN, Bluetooth, or biometric authentication. ZKTeco USA security solutions provide effortless & secure access for all employees & visitors.

Company Details

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ZKTeco Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZKTeco Access Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

91 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 89%
Conflict Resolution:: 91%
Strategy & Innovation:: 90%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZKTeco Access Control?

7% Negative

4% Neutral

89% Positive

Pros

Trustworthy
Fair
Performance Enhancing
Over Delivered

Feature Ratings

Average 83

Manual Key Override

Continuous Power

Battery Backup

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Remote Door on Demand Lock Unlock

Scheduled Access Times

Support for Automatic Door Openers

Audit of Entry Times by Specific Individuals

Intrusion Alarm Integration

Integration With Other Security Systems

Vendor Capability Ratings

Average 82

Ease of IT Administration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

ZKTeco Access Control Reviews

Oluwanbe O.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Does a good job of Access control

Likeliness to Recommend

10 /10

What differentiates ZKTeco Access Control from other similar products?

Simple installation and setup

What is your favorite aspect of this product?

Simple configuration and setup

What do you dislike most about this product?

Nothing, it does a good job of access control

What recommendations would you give to someone considering this product?

Great product, Simple and flexible setup/configuration

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Zebu N.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

My Experience With ZKTeco Access Control

Likeliness to Recommend

9 /10

What differentiates ZKTeco Access Control from other similar products?

Controlling access to buildings and systems is now is with ZKTeco Access Control. The software is affordable and offers great

What is your favorite aspect of this product?

Using ZKTeco Access Control is easy The software ia very secure It's customizable and scaling is easy

What do you dislike most about this product?

Never had issues with ZKTeco Access Control

What recommendations would you give to someone considering this product?

I recommend this access control software because it's customizable and scaling is easy too and therefore I deal for business use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Jean Carlos M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Extremely intuitive

Likeliness to Recommend

8 /10

What differentiates ZKTeco Access Control from other similar products?

The main difference is the ease of integrating the system and starting it up.

What is your favorite aspect of this product?

easy to manage and make changes

What do you dislike most about this product?

Entering the access cards one by one with the card reader and entering the fingerprints is a bit cumbersome.

What recommendations would you give to someone considering this product?

It is a fairly complete product and with a low cost in relation to the others. This solution should be more than enough for most cases.

Pros

Trustworthy
Efficient Service
Saves Time
Fair

ZKTeco Access Control

What is ZKTeco Access Control?

Company Details

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ZKTeco Access Control Ratings

86 Likeliness to Recommend

96 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love ZKTeco Access Control?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ZKTeco Access Control Reviews

Oluwanbe O.

Does a good job of Access control

Likeliness to Recommend

Pros

Zebu N.

My Experience With ZKTeco Access Control

Likeliness to Recommend

Pros

Jean Carlos M.

Extremely intuitive

Likeliness to Recommend

Pros

Feature Ratings

Manual Key Override

Continuous Power

Battery Backup

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Remote Door on Demand Lock Unlock

Scheduled Access Times

Support for Automatic Door Openers

Audit of Entry Times by Specific Individuals

Intrusion Alarm Integration

Integration With Other Security Systems

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support