


What is Zeta Marketing Platform?
The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zeta Marketing Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Identification
Advertisement Content Curation
Role-Based Access Controls
Audience Segmentation
Advertisement Placement
Advertisement Reporting
Demand-Side Capabilities
MarTech Ecosystem integration
Supply-Side Capabilities
Data Management Platform Capabilities
Vendor Capability Ratings
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Zeta Marketing Platform Reviews

Jessica N.
- Role: Operations
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2023
Zeta Marketing an amazing CDP tool for marketing.
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
The administration and control of email marketing are one of Zeta Marketing Platform’s best features. It allows you to create marketing programs, define your target market, and schedule everything from a single window. A visual campaign builder is a fantastic tool that makes the job very simple to use. The platform offers excellent opportunities for using customer info. Using the gathered data, aids in creating marketing programs and email marketing.
What is your favorite aspect of this product?
One of the good and affordable marketing automation platforms is the Zeta Marketing Platform, which allows us to automate all of our marketing campaigns for mobile, email, and social media, and push alerts to customers who have downloaded our mobile applications. Its marketing automation platform is truly outstanding for handling end-to-end marketing campaigns and managing data.
What do you dislike most about this product?
Response times from support and account administration are slow, and they pay little attention to specifics. This platform won’t likely use a typical platform. Its dated design is a problem, and the format of the email design can occasionally vary from the preview format. The program gets stuck when there is a lot.
What recommendations would you give to someone considering this product?
This program has a lot of helpful extra features. It is a straightforward active setup procedure where the program hosts the image on its server. The software is adaptable. We can store everything we need in one location thanks to the program. We can complete our email marketing tasks using this tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Charges for Enhancements
Please tell us why you think this review should be flagged.

Raghu V.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great tool with more potential
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
Zeta Marketing Platform's strength lies in its email marketing management and control. With this platform, users can easily create marketing campaigns, define their target audience, and schedule everything in one convenient window. The visual campaign builder is a standout feature that is user-friendly and simplifies the entire process.
What is your favorite aspect of this product?
The software offers a range of advanced marketing automation capabilities, including forms, contact management, team messaging, reporting dashboards, and more. It is a leading global provider in enhancing and sustaining its competitive edge.
What do you dislike most about this product?
However, the support and account management services are often slow to respond and lack attention to detail. Additionally, the platform is not built on a standard framework and suffers from an outdated design. Users may also experience discrepancies between email preview formats and the actual design. Furthermore, the program may encounter performance issues during high load conditions.
What recommendations would you give to someone considering this product?
Showing Advertising and Clients needed DR endeavors to enhance computerized show promoting effort
Pros
- Performance Enhancing
- Efficient Service
- Friendly Negotiation
- Reliable
Please tell us why you think this review should be flagged.
Multah L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Collective Marketing Stream
Likeliness to Recommend
What differentiates Zeta Marketing Platform from other similar products?
Zeta Marketing ensure there is accurate audience analysis
What is your favorite aspect of this product?
Zeta Marketing has the accurate advertising solution
What do you dislike most about this product?
Zeta Marketing has reputable advertising options.
What recommendations would you give to someone considering this product?
Zeta Marketing is diverse and intelligent in supporting marketing
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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