Zeta Marketing Platform Logo Award Winner Product Badge
Zeta Marketing Platform Logo Award Winner Product Badge
Zeta Global Ltd

Zeta Marketing Platform

Composite Score
7.6 /10
CX Score
7.9 /10
Category
Zeta Marketing Platform
7.6 /10

What is Zeta Marketing Platform?

The Zeta Marketing Platform (ZMP) activates on every online and offline marketing channel (including Email, Connected TV, SMS, Website, Social Media, and more) with sophisticated AI that analyzes billions of consumer data signals to predict consumer intent, personalize experiences, and accelerate growth for brands. The Zeta Marketing Platform combines 2.4 billion unique data identities with industry-leading AI to create personalized, omnichannel experiences that exceed expectations and drive superior marketing results.

Company Details


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Awards & Recognition

Zeta Marketing Platform won the following awards in the Ad Tech category

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Zeta Marketing Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zeta Marketing Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zeta Marketing Platform?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Audience Identification

91

Advertisement Content Curation

91

Role-Based Access Controls

87

Audience Segmentation

86

Advertisement Placement

86

Advertisement Reporting

86

Demand-Side Capabilities

85

MarTech Ecosystem integration

84

Supply-Side Capabilities

83

Data Management Platform Capabilities

82

Vendor Capability Ratings

Average 86

Ease of IT Administration

92

Product Strategy and Rate of Improvement

89

Business Value Created

88

Ease of Data Integration

88

Usability and Intuitiveness

87

Vendor Support

86

Ease of Customization

85

Quality of Features

85

Availability and Quality of Training

85

Ease of Implementation

83

Breadth of Features

83

Zeta Marketing Platform Reviews

Jessica N.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Zeta Marketing an amazing CDP tool for marketing.

Likeliness to Recommend

8 /10

What differentiates Zeta Marketing Platform from other similar products?

The administration and control of email marketing are one of Zeta Marketing Platform’s best features. It allows you to create marketing programs, define your target market, and schedule everything from a single window. A visual campaign builder is a fantastic tool that makes the job very simple to use. The platform offers excellent opportunities for using customer info. Using the gathered data, aids in creating marketing programs and email marketing.

What is your favorite aspect of this product?

One of the good and affordable marketing automation platforms is the Zeta Marketing Platform, which allows us to automate all of our marketing campaigns for mobile, email, and social media, and push alerts to customers who have downloaded our mobile applications. Its marketing automation platform is truly outstanding for handling end-to-end marketing campaigns and managing data.

What do you dislike most about this product?

Response times from support and account administration are slow, and they pay little attention to specifics. This platform won’t likely use a typical platform. Its dated design is a problem, and the format of the email design can occasionally vary from the preview format. The program gets stuck when there is a lot.

What recommendations would you give to someone considering this product?

This program has a lot of helpful extra features. It is a straightforward active setup procedure where the program hosts the image on its server. The software is adaptable. We can store everything we need in one location thanks to the program. We can complete our email marketing tasks using this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Charges for Enhancements

Raghu V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great tool with more potential

Likeliness to Recommend

8 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta Marketing Platform's strength lies in its email marketing management and control. With this platform, users can easily create marketing campaigns, define their target audience, and schedule everything in one convenient window. The visual campaign builder is a standout feature that is user-friendly and simplifies the entire process.

What is your favorite aspect of this product?

The software offers a range of advanced marketing automation capabilities, including forms, contact management, team messaging, reporting dashboards, and more. It is a leading global provider in enhancing and sustaining its competitive edge.

What do you dislike most about this product?

However, the support and account management services are often slow to respond and lack attention to detail. Additionally, the platform is not built on a standard framework and suffers from an outdated design. Users may also experience discrepancies between email preview formats and the actual design. Furthermore, the program may encounter performance issues during high load conditions.

What recommendations would you give to someone considering this product?

Showing Advertising and Clients needed DR endeavors to enhance computerized show promoting effort

Pros

  • Performance Enhancing
  • Efficient Service
  • Friendly Negotiation
  • Reliable

Multah L.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Collective Marketing Stream

Likeliness to Recommend

8 /10

What differentiates Zeta Marketing Platform from other similar products?

Zeta Marketing ensure there is accurate audience analysis

What is your favorite aspect of this product?

Zeta Marketing has the accurate advertising solution

What do you dislike most about this product?

Zeta Marketing has reputable advertising options.

What recommendations would you give to someone considering this product?

Zeta Marketing is diverse and intelligent in supporting marketing

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time