What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Virtualization
Data Security
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Batch Integration
Administrative Features
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Kaushal A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
It is really Awesome
Likeliness to Recommend
What differentiates Zapier from other similar products?
I believe automation is key if you would like to succeed in the IT industry. And this tool can help us to automate with almost all the popular apps. You can set trigger on any app and set action on another app. They have implemented automation in a modern and super easy way. This is really good!
What is your favorite aspect of this product?
You can set App with three easy steps - Choose App, Choose trigger, Pull-in Samples, and BOOM!
What do you dislike most about this product?
There is nothing that I don't like about this tool. According to me, It has all features which are required to implement automation
What recommendations would you give to someone considering this product?
This is the best tool to save time! You should try it once and you will love it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abhinav Ranganath P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Zapier: An automation tool that simplifies my work
Likeliness to Recommend
What differentiates Zapier from other similar products?
The integrations are the most significant distinction between Zapier and other automation platforms. With Zapier's integrations, we can automate additional business-oriented apps that we couldn't accomplish with previous software.
What is your favorite aspect of this product?
For any digital marketer, Zapier is a must-have tool. It makes work simple, straightforward, and quick. Zapier has drastically changed the way I manage my life's applications and chores. The nicest part of Zapier for me is that it has hundreds of app connectors. I automate most of my operations, from landing page integration to Google Spreadsheets to Active Campaign, using various combinations of zaps. Zapier literally made my work simpler by automating it.
What do you dislike most about this product?
There is nothing in particular that I dislike about the tool, but if I had to choose one flaw, it would be its inability to perform large-scale integrations and triggers at a fair cost.
What recommendations would you give to someone considering this product?
If you have too many repetitive tasks between two or more apps. Please go for Zapier. With the integrations present in Zapier life become easier and the speed of work also improves a lot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Luis A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
The most powerful no-code automation software
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier offers a wealth of ready-to-use interfaces that may be used to automate a wide range of functions (marketing, sales, and human resources). Individual webhooks, for example, can be used to link all other systems for which there is now no interface. When just minimal integrations are required, Zapier is the right solution to use. The user interface is simple, and you may perform a test using an example.
What is your favorite aspect of this product?
Zapier allows you to link many apps and automate tasks. For example, a link between an order method and a Google sheet. The program is quite easy to use. It guides you through the process. As soon as an event record arrives, it is promptly added to a sheet. Inbound leads may be sent to Slack or straight to Salesforce. Zapier makes it simple to carry out these translations. The biggest advantage is that you don't have to manage your own IT infrastructure with servers or other similar devices, and even non-developers can manage and alter their integrations.
What do you dislike most about this product?
Zapier has a few restrictions. A branch module, for example, can only contain three branches. This problem can be solved by reinserting a branch within a branch. As a result, an integration becomes exceedingly complex and difficult to grasp. Zapier gets overly difficult and needs too many clicks to make adjustments when you need to conduct more than two or three steps with "conditional executions."
What recommendations would you give to someone considering this product?
Lead generation (e.g., LinkedIn CRM import) and nurturing procedures (e.g., automatic follow-up through email or SMS depending on deal stage and length of stay), as well as CRM automation, may all be automated (e.g. individual CRM fields that are included in other systems such as Mailchimp or Twilio trigger additional processes). Business Solutions uses Zapier, among other things, to handle control lists. Furthermore, the webhooks provide data to Zapier, which is then logged in the checklists. The advantage, in this case, is that we just needed a rudimentary connection with data field mapping.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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