What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Virtualization
Data Security
Data Quality Profiling and Cleansing
API Management and Orchestration
Metadata Management
Batch Integration
Administrative Features
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Jonnalyn A.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
You're missing out if you haven't tried it
Likeliness to Recommend
What differentiates Zapier from other similar products?
Hey there! I've been using Zapier for a while now and I've got to say, it really stands out from the crowd. What sets it apart from other similar products is its wide range of integrations with over 3,000 apps and its super user-friendly interface that makes automating workflows a breeze. Not to mention, the ability to track task history and see analytics really takes the cake. This level of transparency and control is just unmatched. And the fact that you can create multi-step workflows just seals the deal. All in all, Zapier just offers a level of convenience and control that other similar products just can't match. If you're looking to s
What is your favorite aspect of this product?
There's so much to love about Zapier. If I had to pick one favorite aspect, I'd say it's the wide range of integrations with almost any app. It makes automating tasks and workflows a piece of cake, no matter what tools you're using. But seriously, the whole package is just top-notch. The easy-to-use interface, the ability to track task history and see analytics, and even the option for more advanced users to customize their workflows with filtering and data mapping. It's all just so well thought out and designed to make your work life easier. I highly recommend giving Zapier a try if you're looking to streamline your processes and boost pr
What do you dislike most about this product?
To be honest, I haven't found much to dislike about Zapier. It's been a real game-changer for me in terms of streamlining my work processes and saving time. If I had to nitpick, I'd say the pricing model could be a bit more flexible. It's not the most affordable option out there, especially for small businesses or individual users. But even then, you definitely get what you pay for in terms of features and functionality. All in all, I'd say Zapier is an excellent product with a lot to offer. I'd highly recommend giving it a try, even with the slightly steeper price tag. It'll be worth it in the long run!
What recommendations would you give to someone considering this product?
If you're on the fence about giving Zapier a try, let me tell you - it's worth it! This product has made such a huge difference in streamlining my work processes and saving me time. My biggest recommendation would be to take advantage of the free trial period and see for yourself just how convenient and easy it is to use. Integrating over 3,000 apps and automating workflows has never been simpler. And with features like task history tracking and analytics, you'll always be in the loop and in control. Another thing to keep in mind is the pricing model. It may be a bit on the pricier side, but you get what you pay for in terms of features and
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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Luisa Z.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
The real deal in automation between different apps
Likeliness to Recommend
What differentiates Zapier from other similar products?
The level of automation it offers is out of this world. I love how easy this makes my daily job!
What is your favorite aspect of this product?
I love how manageable it makes juggling data and tasks between different platforms. The automation capabilities it has are truly helpful
What do you dislike most about this product?
Sometimes it's cumbersome to test that the integration rules work as expected, and it does requiee a lot of a/b test, which is very time consuming time.
What recommendations would you give to someone considering this product?
If you use multiple software and have different data within each that you would like to work in conjuction for the benefit of your business and day-today tasks, this is definitely the tool for you!
Pros
- Performance Enhancing
- Unique Features
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Giorgi S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2023
Well. The product is okay i guess
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier is okay and it is fast other then other products
What is your favorite aspect of this product?
That it is super easy to use and you can use it in everyday life.
What do you dislike most about this product?
It does something like zaps. and it does not retrieve all records.
What recommendations would you give to someone considering this product?
It does something like zaps. and it does not retrieve all records. I want Zapier to retrieve all records and not just zaps.
Pros
- Caring
- Performance Enhancing
- Trustworthy
- Saves Time
Cons
- Leverages Incumbent Status
- Less Efficient Service
- Less Effective Service
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