What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Security
Data Quality Profiling and Cleansing
Data Virtualization
API Management and Orchestration
Metadata Management
Batch Integration
Exception Handling and Notifications
Administrative Features
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Evans F.
- Role: Information Technology
- Industry: Shipping
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
User-friendly automation tool
Likeliness to Recommend
What differentiates Zapier from other similar products?
1. Extensive App Integrations: Zapier supports over 5,000 apps, making it one of the most versatile automation platforms for connecting a wide range of tools. 2. No-Code Interface: Its user-friendly, no-code setup makes it accessible to users without technical expertise, allowing quick automation without writing any code. 3. Flexible Multi-Step Workflows: Zapier enables complex multi-step automations; offering more customization compared to many competitors.
What is your favorite aspect of this product?
My favorite aspect of Zapier is its ease of use with the no-code interface, which allows anyone to quickly set up automations without needing technical knowledge. It makes workflow automation accessible to everyone.
What do you dislike most about this product?
What I dislike most about Zapier is its limited customization options in more complex workflows, which can make advanced automations feel a bit restrictive compared to other platforms.
What recommendations would you give to someone considering this product?
1. Start with simple workflows to get comfortable with the platform before diving into more complex automations. 2. Check app compatibility to ensure the tools you use are supported by Zapier. 3. Upgrade to a paid plan if you need more advanced features or a higher task limit.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Eric W.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Enhance Data Integration with Zapier
Likeliness to Recommend
What differentiates Zapier from other similar products?
Other automation tools demand coding skills, however, Zapier is no-code software. We can do executions and integration without having technical expertise. This factor makes it adaptable among a wide range of users from beginners to experts. It integrates across thousands of multiple applications, and this wide ecosystem sets it apart.
What is your favorite aspect of this product?
Its no-code automation is one of my likings. It permits us to generate complex workflow even demanding a single work of coding, thus creating ease for novices. Its drag-and-drop interface helps in making the routes of automation simple and accessible for all. Such a level of accessibility empowers us to streamline our workflow, save a lot of our precious time, and boost our productivity without requiring technical experts.
What do you dislike most about this product?
Its automation usually fails due to certain issues like changes in API, problems in connectivity, and errors in the content. Though it provides notifications about any error troubleshooting these errors gains more time than required.
What recommendations would you give to someone considering this product?
Considering Zapier as an automation and integration is a worthy decision. For best automation experience, before diving into it, first asses your tasks and steps you want to be automated. This will guide you on whether it fits in this way or not or which way it would align best with your workings.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Abhishek K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Interoperable App Connections & Task Automation!
Likeliness to Recommend
What differentiates Zapier from other similar products?
-Zapier supports most of the apps that we use in our day to day work. Task creation workflow is easy to use and doesn't require any coding skills. -It also supports Alexa & Google Assistant. Zapier is also available as a skill for Amazon Alexa. -Due to the wide array of supported apps, we can even use it for automating our tedious personal tasks or to receive notifications in case of certain triggers.
What is your favorite aspect of this product?
We use Zapier to connect our business apps. It not only saves time but also takes care of certain activities in our absence. I have also configured it to receive SMS on specific triggers which helps when my internet connectivity is bad or non existent.
What do you dislike most about this product?
-For creating multi-step zaps, user needs to be aware of all the conditional branches. -Alexa connection expires frequently, we have to reconnect the skill & re-login Zapier account each time.
What recommendations would you give to someone considering this product?
It's a great tool for linking various workflows from different platforms, in a true sense this is real world automation!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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