What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Security
Data Virtualization
Data Quality Profiling and Cleansing
Metadata Management
API Management and Orchestration
Batch Integration
Exception Handling and Notifications
Administrative Features
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Eleanora M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
It makes integration and automation a breeze.
Likeliness to Recommend
What differentiates Zapier from other similar products?
The business challenge I'm tackling is to construct a dashboard for product consumption in Google Sheets. Because the data for product usage comes from Posthog, a data pipeline is required to transmit the data to Google Sheets. It provides a wide range of default templates, which I appreciate because they have helped me become more productive over time. When it comes to logistics, it's a godsend because instead of having to make different connections across numerous systems, I can consolidate everything into one.
What is your favorite aspect of this product?
It's simple to use and allows me to automate activities across many online applications that I use on a daily basis; I can construct Zaps between apps; and I save a lot of time by automating numerous manual operations that I wouldn't perform in a day. Zapier makes it really simple to link with numerous online apps; they have a massive library of suitable integrations that function beautifully inside the UI; I love the fact that I can build conversions from my CRM and send them to Google Ads; it's amazing and requires no coding.
What do you dislike most about this product?
On rare occasions, zaps have stopped working and there is no way for me to know until I check into my account to verify for myself; some kind of notice would be useful. Some programs are not totally interoperable or do not have full API interfaces with other apps; the price is also often difficult to swallow, but it makes sense given the complexity the tool solves.
What recommendations would you give to someone considering this product?
When Zapier detects and channels pertinent material from alias inboxes to the correct audience, it improves reaction times and problem resolution for our business. It's a terrific resource for automating and sending vital warnings to the proper individuals and channels within our business, and it's useful across the Google environment, particularly Slack.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Pamela T.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Automate your daily task efficiently.
Likeliness to Recommend
What differentiates Zapier from other similar products?
As members of a fast-paced team, we are constantly searching for methods to increase the quality and timeliness of our deliverables without increasing costs or spending more time than required behind a desk. Using Zapier has not only made our most complex workflows manageable, but it has also saved us time. We use it to trigger checklists and to maintain most of the information in spreadsheets correct and up to date. It removes many of those repetitive chores, allowing us to focus on more productive duties.
What is your favorite aspect of this product?
To automate work on a wide range of apps and services, no knowledge of coding or programming languages is necessary; it's simple to use, remarkably dependable, and cost-effective, especially when compared to increasing personnel or commissioning bespoke development. You can connect practically any app and execute almost any work within them at a fairly low cost. I've also used their support service a lot and they are usually helpful and enthusiastic.
What do you dislike most about this product?
There are a few highly specialized use situations that necessitate innovative solutions, complicating the design and maintenance of Zap. As the use of the marketing automation tool includes a lot of data travelling back and forth, the degree of integrations and the accessible API limit should be increased. It would be fantastic if Zapier expanded their API matching capabilities so that we could have an end-to-end task in Zapier.
What recommendations would you give to someone considering this product?
It is the ideal solution for automating your time-consuming everyday tasks and making them happen automatically. Zapier has assisted me in integrating and automating various marketing automation technologies in my organization. At my firm, we have recently reduced human efforts around repetitive chores and are doing a lot of automation with Zapier API calls and automations. It has been particularly focused on data alone, and its integrations have assisted us in recovering data more quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ivan d.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Still my favorite, and easiest to use
Likeliness to Recommend
What differentiates Zapier from other similar products?
Consolidated position with big feature set. Very easy to use, and generous freemium plan.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The user interface seems less professional, a bit too cartoony for my taste.
What recommendations would you give to someone considering this product?
If you don't have access to PowerAutomate through a Microsoft 365 plan, this is a no brainer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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