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What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Real Time Integration
Synchronization and Replication
Data Security
Data Quality Profiling and Cleansing
Data Virtualization
API Management and Orchestration
Metadata Management
Batch Integration
Exception Handling and Notifications
Administrative Features
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
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Thong K.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to use, quick to deploy integrations
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier is the best platform to implement quick and easy integrations with multiple applications with no coding knowledge required.
What is your favorite aspect of this product?
The fact that anyone can use it to automate business processes at little cost.
What do you dislike most about this product?
Although there are a large number of integration endpoints and options, there is always room to increase the number of applications that are available for integration.
What recommendations would you give to someone considering this product?
Zapier is a perfect solution to start with for quick integrations that you may not have access to. It requires no coding knowledge and is little to no cost. The interface is very intuitive and allows for trial and error effortlessly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Yash W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great for automation, needs more apps & simplicity
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier stands out because it connects loads of apps. Like, more than most others. It's also really easy to set up without needing to know coding. But it's not just that, it's also 'bout how it can do complex tasks, making work stuff simpler for everyone.
What is your favorite aspect of this product?
What bugs me most about this product is the cost. It can get pretty steep, especially for small businesses or folks just starting out. And sometimes, it gets tricky to make it do exactly what you need. Feels like it could be more user-friendly, you know?
What do you dislike most about this product?
It is little bit complex and have no help in knowing which products to use best for my use case.
What recommendations would you give to someone considering this product?
Keep track of costs. Also, explore other options and see what all things you can use before implementing anything. You can also ask for help and the support can guide you for it,
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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Nicholas G. P.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2023
Powerful integration tool makes everything easier.
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier lets you create triggers for your work and automate repetitive tasks in a way that saves you time and money. It helps you automate your company's set quality assurance processes and reports. The process of onboarding new customers.
What is your favorite aspect of this product?
Zapier has helped me bridge the gap between the various software programs I use, saving me a lot of time each month and eliminating the need to manually enter data as a business owner. Automated pipelines are easy to create. It can do very simple to very complex automation, such as analyzing and transforming data to generate complex results.
What do you dislike most about this product?
There are certain restrictions with some software that might be addressed; I am not sure if these difficulties are solely due to Zapier constraints or to the limitations of the secondary program. I did run across some problems with some zaps, but it was mostly due to how they were configured in the root program, not Zapier; nonetheless, it took me a long to figure it out because Zapier remedies in his papers were a little hazy.
What recommendations would you give to someone considering this product?
Spend your time knowing that everything is going smoothly. Zapier makes the process very easy. There are so many apps available that it's easy to set up, and Zapier has expert coverage to help you set it up, so don't worry if you miss something. If you run into any issues, up his Zap for an affordable price.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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