Zabbix Logo
Zabbix Logo
Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Generous Negotitation
  • Trustworthy

Feature Ratings

Average 83

Network Performance Management

86

Traffic Monitoring

85

Network Reporting

84

Network Environment Monitoring

84

Network Mapping

82

Operational Dashboard

82

Network Compliance Management

81

Network Configuration Management

80

Network Quality of Service

80

Network Analytics

78

Vendor Capability Ratings

Average 80

Quality of Features

85

Business Value Created

85

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Vendor Support

75

Zabbix Reviews

Fernando M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product and ease to customize

Likeliness to Recommend

8 /10

What differentiates Zabbix from other similar products?

The ease to customize and low cost.

What is your favorite aspect of this product?

I really like the dashboard and how it's easy to create and run new indicators with shell or windows scripts.

What do you dislike most about this product?

They could have more integration/templates with another solution. You need to do everything manually and it takes more time.

What recommendations would you give to someone considering this product?

If you have time to maintain and develop, it's a great solution. You can monitor every item in your infrastructure.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Cons

  • Security Frustrates

Pablo Andres V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

“Fantastic tool, a complete technology stack”.

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

It has an excellent API, is simple to implement, is well integrated, includes several complementary open source projects that combine to form a complete technology stack, and its overall cost of acquisition and maintenance, as well as its flexibility, functionality, and product performance, are all favorable.

What is your favorite aspect of this product?

The monitoring and data import capabilities, primarily via the REST API and other means, are fantastic, as is the flexibility of the design: it is extremely easy to create even large environments using the template system. I also appreciate how well the integration with visualization components like Grafana works and is reliable, fast, and efficient; it appears as though they were made for each other. Additionally, Zabbix improves decision-making, compliance, and risk management in our organization.

What do you dislike most about this product?

There is not much that I dislike, as this product has very good performance and output, in particular, I do think it would be beneficial to have step-by-step installation and configuration instructions; more information on what some of the figures indicate; etc.

What recommendations would you give to someone considering this product?

Zabbix is ideal for monitoring protocols such as HTTP, FTP, SSH, SMTP, and SNMP; its availability and flexibility for local monitoring are unpredictable; it has excellent features for visual analysis, customizable dashboards, and system templates; its excellent features include: automatic discovery and logging, which are extremely useful for monitoring a new AWS host; it also enables you to manage the infrastructure on the fly. On the other side, Zabbix requires minimal setup time and is a truly wonderful tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alejandro R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

"Flexible and with a powerful repair module".

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

Its affordability, open source, flexibility and adaptability, simplicity and ease of configuration, stability, powerful and efficient repair module, and ease of integration through APIs and other tools.

What is your favorite aspect of this product?

I like the way its agents work, they are intuitive, they are recompiled in some repositories of the operating system. Which saves time, Zabbix also provides excellent security for our system because it allows us to have a holistic view of our entire IT environment.

What do you dislike most about this product?

The manual is difficult to understand, as it requires a working knowledge of operating systems and databases, and I believe that the graphical user interface should be modified because it is outdated.

What recommendations would you give to someone considering this product?

Zabbix is a great monitoring solution; it is simple to use and deploy, and it is appropriate for any sort of organization, regardless of size or scope of activities, thanks to its adaptability and scalability. Companies may use Zabbix to monitor their virtual machines, services, and network devices, such as servers and databases, in real-time. Zabbix also has a strong repair module that is both precise and efficient, letting you swiftly correct issues on the go, allowing you to minimize downtime while maintaining a steady flow of production.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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