Xperience by Kentico Logo Award Winner Product Badge
Xperience by Kentico Logo Award Winner Product Badge
Kentico Software

Xperience by Kentico

Composite Score
8.3 /10
CX Score
8.2 /10
Category
Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

One platform, endless possibilities - All the content management and digital marketing tools you need. Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution.

Company Details


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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

6% Negative
16% Neutral
78% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 79

Content Security

84

Web Publishing Capabilities

82

Management Interface

82

Content Repository

79

Multi Channel Support

77

Translation Facilitation

77

Analytics and Reporting

76

Standard Templates

75

E-Commerce Integration

74

Digital Asset Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Vendor Support

78

Business Value Created

77

Usability and Intuitiveness

77

Breadth of Features

77

Availability and Quality of Training

76

Ease of Data Integration

76

Xperience by Kentico Reviews

Mike W.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent, customer-centric product roadmap

Likeliness to Recommend

10 /10

What differentiates Xperience by Kentico from other similar products?

Content centric architecture and multi-channel delivery coupled with traditional web design and delivery enablement.

What is your favorite aspect of this product?

Product vision, alignment with partner and customer needs, versionless constant improvement.

What do you dislike most about this product?

Level of development expertise required for successful implementations.

What recommendations would you give to someone considering this product?

Ensure you start with a solid content model to get the most of it's content reuse and multi-channel marketing capabilities.

Pros

  • Continually Improving Product
  • Trustworthy
  • Caring
  • Respectful
  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Solid solution for enterprise clients

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Efficient Service

Cons

  • Inhibits Innovation

Mansour F.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Feature-rich DXP, from a reliable vendor

Likeliness to Recommend

10 /10

What differentiates Xperience by Kentico from other similar products?

Combines digital experience management, web content management with marketing to offer a complete platform for content-marketing across all digital channels. Some others competitors do that but Kentico product as easier to use and more cost effective.

What is your favorite aspect of this product?

Customization and integration tools are top notch and enabled our developers to build anything, integrate with mobile apps and internal systems.

What do you dislike most about this product?

Prices are competitive at enterprise level. However, it's still expensive for small to medium businesses. If they can have a lower tier for this market segment, the platform could be much more popular.

What recommendations would you give to someone considering this product?

Xperience by Kentico provides a plethora of tools for content and marketing. Have a look at them then work on a plan for your content-marketing to make the best use of the tools at hand.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Vendor's Interest First
  • Charges for Enhancements

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