Xperience by Kentico Logo Award Winner Product Badge
Xperience by Kentico Logo Award Winner Product Badge
Kentico Software

Xperience by Kentico

Composite Score
8.3 /10
CX Score
8.2 /10
Category
Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

One platform, endless possibilities - All the content management and digital marketing tools you need. Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution.

Company Details


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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

6% Negative
16% Neutral
78% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 79

Content Security

84

Web Publishing Capabilities

82

Management Interface

82

Content Repository

79

Multi Channel Support

77

Translation Facilitation

77

Analytics and Reporting

76

Standard Templates

75

E-Commerce Integration

74

Digital Asset Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Vendor Support

78

Business Value Created

77

Usability and Intuitiveness

77

Breadth of Features

77

Availability and Quality of Training

76

Ease of Data Integration

76

Xperience by Kentico Reviews

Michael v.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Very easy to use and develop new features

Likeliness to Recommend

8 /10

What differentiates Xperience by Kentico from other similar products?

Ease of use and installation

What is your favorite aspect of this product?

Speed, logical way to navigate the different features. Very user friendly.

What do you dislike most about this product?

Requires lots of coding for custom features. Forms aren't as robust as other platforms.

What recommendations would you give to someone considering this product?

Inform yourself very well on its capabilities, but it's a wonderful platform.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Caring

Cons

  • Less Efficient Service

Maloy K.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Darren W.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Features need a lot more polish

Likeliness to Recommend

3 /10

What differentiates Xperience by Kentico from other similar products?

I feel Xperience by Kentico, whilst they have the foundation of a potentially great CMS in the future, at the moment they are still playing catch up with their competitors. As such, they don't really have anything that makes them stand out and above any competitors in the marketplace.

What is your favorite aspect of this product?

The technology stack of Xperience by Kentico sets the CMS up for a very bright future. They are just not there yet. Building the entire Admin UI in React was a great decision and it allows developers to really upgrade the field editors that come out of the box and customize the admin interface.

What do you dislike most about this product?

Xperience by Kentico out of the box feature set is very basic and minimal and not polished at all when compared to other CMS platforms. There is no out of the box website navigation. Kentico give you the basic building blocks, if you want anything good then you have to build it yourself. If you have a large website you will find yourself spending a lot of time building out core capabilities for your website that already exist in other CMS platforms out of the box. Like a lot of CMS vendors, I believe they do not put the content editor experience at the core of what they do. There is a lot of documentation but not enough examples.

What recommendations would you give to someone considering this product?

Keep an eye on Xperience by Kentico, they are improving the CMS very rapidly, but if you want a mature, polished CMS right now, then look elsewhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cons

  • Less Productive
  • Less Reliable
  • Commodity Features

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