Xperience by Kentico Logo Award Winner Product Badge
Xperience by Kentico Logo Award Winner Product Badge
Kentico Software

Xperience by Kentico

Composite Score
8.3 /10
CX Score
8.2 /10
Category
Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

One platform, endless possibilities - All the content management and digital marketing tools you need. Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution.

Company Details


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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

6% Negative
16% Neutral
78% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 79

Content Security

84

Web Publishing Capabilities

82

Management Interface

82

Content Repository

79

Multi Channel Support

77

Translation Facilitation

77

Analytics and Reporting

76

Standard Templates

75

E-Commerce Integration

74

Digital Asset Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Vendor Support

78

Business Value Created

77

Usability and Intuitiveness

77

Breadth of Features

77

Availability and Quality of Training

76

Ease of Data Integration

76

Xperience by Kentico Reviews

Hemant Kumar S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great Product, User Friendly Architecture

Likeliness to Recommend

10 /10

What differentiates Xperience by Kentico from other similar products?

Xperience by Kentico is the best CMS I have used till date. CMS provides a built-in visual editor for creating and managing website pages, forms, and e-commerce functionality. It also includes features such as multilingual support, personalization, and marketing automation

What is your favorite aspect of this product?

It has content personalization, email marketing, activity tracking

What do you dislike most about this product?

Not much to dislike but performance must be better.

What recommendations would you give to someone considering this product?

Kentico is reliable and provide great features of any kind of a business. Kentico Support is excellent and service is superb.

Pros

  • Reliable
  • Inspires Innovation
  • Respectful
  • Altruistic

Md A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Apr 2024

Simple to use, but the cost is too expensive.

Likeliness to Recommend

5 /10

What differentiates Xperience by Kentico from other similar products?

KenticoCMS provides a built-in visual editor for creating and managing website pages, forms, and e-commerce functionality. It also includes features such as multilingual support, personalization, and marketing automation

What is your favorite aspect of this product?

Pre-built tools and KGAIT are my favorite aspects of Xperience by Kentico.

What do you dislike most about this product?

Costing is the main factor, Upgrading every time is hectic. and also finding the team for Kentico is a bit difficult in the market.

What recommendations would you give to someone considering this product?

I would say It is a good fit for Large enterprises, building the support team for Kentico is a bit hectic.

Pros

  • Trustworthy
  • Client's Interest First
  • Transparent
  • Security Protects

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Commodity Features

Emilian O.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Complex product for enterprise clients

Likeliness to Recommend

8 /10

What differentiates Xperience by Kentico from other similar products?

A lot of features, wchich can be very customizable at start. A lot of possibilities, which other products needs additional plugins etc. in Kentico are delivered at start

What is your favorite aspect of this product?

A lot of possibilities which can help you achieve bussiness goals

What do you dislike most about this product?

Can be complex in simple things.

What recommendations would you give to someone considering this product?

For enterprise clients is the best choice

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Respectful

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