Xperience by Kentico Logo Award Winner Product Badge
Xperience by Kentico Logo Award Winner Product Badge
Kentico Software

Xperience by Kentico

8.3 /10
Category
Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

One platform, endless possibilities - All the content management and digital marketing tools you need. Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution.

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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

85 Likeliness to Recommend

1
Since last award

92 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

6% Negative
16% Neutral
78% Positive

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 79

Content Security

84

Web Publishing Capabilities

82

Management Interface

82

Content Repository

79

Multi Channel Support

78

Translation Facilitation

77

Analytics and Reporting

77

Standard Templates

75

E-Commerce Integration

74

Digital Asset Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Vendor Support

78

Business Value Created

77

Usability and Intuitiveness

77

Breadth of Features

77

Ease of Data Integration

76

Availability and Quality of Training

76

Xperience by Kentico Reviews

Tom M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Constantly innovating & evolving

Likeliness to Recommend

9 /10

What differentiates Xperience by Kentico from other similar products?

I work with clients that use a number of different CMS platforms. Xperience is by far and away the most user-friendly and innovative platform that I work with. Kentico's commitment to enhancing their product is unlike others in the industry. I am very excited for what the future has to hold!

What is your favorite aspect of this product?

The content hub!

What do you dislike most about this product?

Lack of A/B testing and Xperience does not have all the same features as v13 (yet).

What recommendations would you give to someone considering this product?

Continue to improve on the email marketing piece. Templates are much easier to use now but improvements can still be made.

Pros

  • Continually Improving Product
  • Trustworthy
  • Fair
  • Reliable
  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

So many features. but pricey

Likeliness to Recommend

8 /10

Pros

  • Generous Negotitation
  • Transparent
  • Reliable
  • Enables Productivity

Cons

  • Wastes Time
  • Less Fair
  • Vendor's Interest First

Rahul K.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

User-friendly with great features.

Likeliness to Recommend

10 /10

What differentiates Xperience by Kentico from other similar products?

Xperience by Kentico stands out with its unified platform combining CMS, digital marketing, and e-commerce. It supports both headless and traditional CMS, offers advanced personalization with AI, and integrates seamlessly with third-party tools. Its user-friendly interface and customization options make it highly flexible for both marketers and developers.

What is your favorite aspect of this product?

My favorite aspect of Xperience by Kentico is its powerful combination of CMS, digital marketing, and e-commerce in a single platform. This unified approach streamlines the management of digital experiences while offering flexibility with both traditional and headless CMS options. The ease of personalization and integration with other tools makes it a standout feature for businesses.

What do you dislike most about this product?

What I dislike most about Xperience by Kentico is that its advanced features, like AI-driven personalization and customization options, can sometimes require a steep learning curve for users who are not developers. Additionally, the pricing may feel high for smaller businesses or those with simpler needs.

What recommendations would you give to someone considering this product?

For anyone considering Xperience by Kentico, I recommend evaluating your specific needs first. If you're looking for a powerful all-in-one platform that combines CMS, marketing, and e-commerce with strong customization capabilities, it's a great choice. However, be prepared for a learning curve if you're not familiar with its more advanced features. Also, assess your budget, as it may be more suitable for medium to large businesses with complex digital requirements. Take advantage of demos or trials to ensure it fits your team’s skillset and goals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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