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Xero Logo Award Winner Product Badge
Xero Inc

Xero

8.7 /10
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Xero
8.7 /10

What is Xero?

Xero is a global online accounting system for small businesses and their advisors.

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Awards & Recognition

Xero won the following awards in the Accounting - Small Business category

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Xero Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xero.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xero?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Trustworthy

Feature Ratings

Average 84

Accounts Receivable Invoicing

88

Accounts Payable Purchase Orders

85

Expense Management

85

General Ledger Chart of Accounts

83

Reconciliation

83

Dashboards, Analytics and Reporting

83

Integration APIs

82

Cost Revenue Tracking

82

Cash Flow Management

82

Project Accounting

80

Budgeting Forecasting

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Implementation

85

Usability and Intuitiveness

85

Quality of Features

85

Ease of Data Integration

84

Business Value Created

84

Breadth of Features

81

Vendor Support

81

Ease of Customization

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Xero Reviews

James J.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Excellent product with loads of features!

Likeliness to Recommend

9 /10

What differentiates Xero from other similar products?

Ease of use and quantity of features and use cases

What do you dislike most about this product?

nothing at all!

What recommendations would you give to someone considering this product?

Weight your options wisely and don't jump in as it is tough to switch to another product offering

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Mohammed N.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Xero is the best.

Likeliness to Recommend

10 /10

What differentiates Xero from other similar products?

Quality of its services, features and ease of use.

What is your favorite aspect of this product?

Variety of reports that are very much useful and the ability to customise statements.

What do you dislike most about this product?

Nothing much to dislike about Xero.

What recommendations would you give to someone considering this product?

It's a green from my side. 👍

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Fair

Vasanthie N.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use, good features but pricey

Likeliness to Recommend

8 /10

What differentiates Xero from other similar products?

Easy to use and good features.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Price Point

What recommendations would you give to someone considering this product?

Take on the free trial and see gif it fits your business

Pros

  • Performance Enhancing
  • Saves Time
  • Includes Product Enhancements
  • Reliable

Cons

  • Less Generous
  • Less Friendly Negotiation
  • Under Delivered

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