In Partnership With SelectHub
What is Xero?
Xero is a global online accounting system for small businesses and their advisors.
Company Details
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In Partnership With SelectHub
Xero Ratings
Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xero?
Pros
- Reliable
- Saves Time
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
Accounts Payable Purchase Orders
Expense Management
General Ledger Chart of Accounts
Reconciliation
Dashboards, Analytics and Reporting
Integration APIs
Cost Revenue Tracking
Cash Flow Management
Project Accounting
Budgeting Forecasting
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Business Value Created
Breadth of Features
Vendor Support
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Xero Reviews
Eric B.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
"Amazing accounting software"
Likeliness to Recommend
What differentiates Xero from other similar products?
Compared to other programs, the cost is higher.
What is your favorite aspect of this product?
It's a breeze to get about and put to use. There are no wacky extras. You may also quickly upload expenditures using the mobile app. Additionally, there is a function that allows you to invite your accountant to manage your accounts and issue invoice reminders at any time you think appropriate.. In order to maintain track of late payers, you may, for example, issue a payment reminder the day before it is due or when it is overdue.
What do you dislike most about this product?
It would be nice to have additional graphs in the reports to make them more understandable, but overall, they're excellent. It would be ideal if the dashboard and the timing for cashing in and out could be further customized. It would be helpful to be able to examine this throughout the course of the whole fiscal year, as well as to compare it to your budget in order to gauge your actual performance versus your expectations.
What recommendations would you give to someone considering this product?
See what they've got in there for reporting.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Fouzia M.
- Role: Finance
- Industry: Insurance
- Involvement: End User of Application
Submitted Apr 2022
A complete package
Likeliness to Recommend
What differentiates Xero from other similar products?
The easy interface and no requirement of training or accounting experience make it different from other available options.
What is your favorite aspect of this product?
Its easy to use feature with all in one place is best part. Being an auditor it was easy for us to work on the software extract data required for audit.
What do you dislike most about this product?
I don't think there is any flaw I have noted, it is overall user friendly software.
What recommendations would you give to someone considering this product?
Its a complete user friendly package.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James Z.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Apr 2022
Xero is a joy to use and very intuitive.
Likeliness to Recommend
What differentiates Xero from other similar products?
It has better features, the price is a little cheaper than other programs, the customer service is very good.
What is your favorite aspect of this product?
For the first time, our financial management has been changed. Xero gives us with all the real-time data we could possibly need, and when it falls short, integrations step in to fill in the gaps. While it is more "accountancy" friendly than other of the more basic programs, if you work with your accountants to get things correct, you will not be sorry you made the choice you did. We are using it on a daily basis and with joy because of the attention to detail, features, and comprehensive approach to managing corporate funds.
What do you dislike most about this product?
Due to the fact that it is a little out of date in terms of design, an upgrade to the interface is being carried out. In spite of this, Xero's interface is simple and straightforward, and we enjoy everything about it.
What recommendations would you give to someone considering this product?
Accountancy tasks can be completed more quickly with numerous capabilities in the software. Xero, in my opinion, is a good accounting software for small and medium-sized enterprises.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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