XE Logo
XE Logo
XE.com

XE

Composite Score
7.4 /10
CX Score
7.5 /10
Category
XE
7.4 /10

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details


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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
81%
Conflict Resolution:
87%
Strategy & Innovation:
96%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

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5% Negative
21% Neutral
74% Positive

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 80

Multi Currency

87

Currency Exchange Market Management

85

Banking Risk Management

85

Currency Quotes

83

Margin Management

81

Trade Management

79

Currency Conversion

79

Analytics and Reporting

78

Portfolio Management

77

Collateral Management

74

Stock Management

74

Vendor Capability Ratings

Average 78

Ease of Implementation

87

Ease of Data Integration

82

Usability and Intuitiveness

80

Quality of Features

79

Business Value Created

78

Ease of IT Administration

77

Vendor Support

76

Ease of Customization

75

Availability and Quality of Training

75

Breadth of Features

74

Product Strategy and Rate of Improvement

72

XE Reviews

Precious L.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use and pocket friendly.

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

The fact XE has low charges and allows transfer support for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect is that it strives to offer the most simple , reliable and friendly services.

What do you dislike most about this product?

There is nothing to dislike about XE as it provides amazing services .

What recommendations would you give to someone considering this product?

I would recommend XE as it offers free online currency tools including the XE currency converter which allows visitors to check live changes and it can be used at any time .

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gnanaprakash B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

ncie easy product to use

Likeliness to Recommend

8 /10

What differentiates XE from other similar products?

nice exchange rates

What is your favorite aspect of this product?

exchange rate

What do you dislike most about this product?

no comparision with other exchange tools

What recommendations would you give to someone considering this product?

its nice product to use and good exchange rates

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shreya S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product, great customer support

Likeliness to Recommend

7 /10

What differentiates XE from other similar products?

Great customer support and transparency

What is your favorite aspect of this product?

I was notified in app of each and every step

What do you dislike most about this product?

Emailing could have been better

What recommendations would you give to someone considering this product?

You would get great conversion prices, must try product

Pros

  • Enables Productivity
  • Caring
  • Over Delivered
  • Helps Innovate