XE Logo
XE Logo
XE.com

XE

Composite Score
7.4 /10
CX Score
7.5 /10
Category
XE
7.4 /10

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details


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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
81%
Conflict Resolution:
87%
Strategy & Innovation:
96%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

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5% Negative
21% Neutral
74% Positive

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 80

Multi Currency

87

Currency Exchange Market Management

85

Banking Risk Management

85

Currency Quotes

83

Margin Management

81

Trade Management

79

Currency Conversion

79

Analytics and Reporting

78

Portfolio Management

77

Collateral Management

74

Stock Management

74

Vendor Capability Ratings

Average 78

Ease of Implementation

87

Ease of Data Integration

82

Usability and Intuitiveness

80

Quality of Features

79

Business Value Created

78

Ease of IT Administration

77

Vendor Support

76

Ease of Customization

75

Availability and Quality of Training

75

Breadth of Features

74

Product Strategy and Rate of Improvement

72

XE Reviews

Adnan K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

XE: A Reliable and Convenient Currency Converter

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

XE has expanded to include cryptocurrency exchange rates, offering conversion tools for popular digital currencies like Bitcoin and Ethereum.

What is your favorite aspect of this product?

XE is its real-time, accurate exchange rate data combined with its money transfer services

What do you dislike most about this product?

The main drawback of XE is that its money transfer service is limited to certain countries and currencies, which can restrict its usefulness for users in regions that aren't supported

What recommendations would you give to someone considering this product?

If you're interested in investment or planning for significant currency exchanges, use XE’s historical data and charts to understand trends.

Pros

  • Performance Enhancing
  • Effective Service
  • Client Friendly Policies
  • Over Delivered

Vaibhav A.

  • Role: Information Technology
  • Industry: Government
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2024

Good to use product

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

Accountability and Professionalism of support team

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Pricing can be more better

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Role: Finance
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2023

fantastic product.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity