Wufoo Logo Award Winner Product Badge
Wufoo Logo Award Winner Product Badge
SurveyMonkey

Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

ANjali G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Convinent and Worth it, but has no free trials.

Likeliness to Recommend

7 /10

What differentiates Wufoo from other similar products?

Payment gateway availability has made this software stand out. Plus drag and drop feature works amazingly well with the forms.

What is your favorite aspect of this product?

My personal favorite is payment gateways along with how we can ensure certain amounts could be set prior to the form submission.

What do you dislike most about this product?

No free trial is something I dislike about the software. Also, its relatively costlier than other alternatives available in the market.

What recommendations would you give to someone considering this product?

I work in an organization where charity forms, registration forms are made quite offen. If you are also one of those organizations then one must try this software. It will understand your business more than you would.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Saves Time

Mattie L.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Multi Problem Solver

Likeliness to Recommend

5 /10

What differentiates Wufoo from other similar products?

User mobility and efficient use of time.

What is your favorite aspect of this product?

Work flow automation.

What do you dislike most about this product?

Needs more templates and boxed solution forms.

What recommendations would you give to someone considering this product?

View the entire technology before jumping in and creating.

Pros

  • Enables Productivity
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Lisa J.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use.

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Great company

What is your favorite aspect of this product?

Works well

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

Try and see for yourself

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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