Wufoo Logo Award Winner Product Badge
Wufoo Logo Award Winner Product Badge
SurveyMonkey

Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

Steven H.

  • Role: C-Level
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Power your business processes with Zapper/Wufoo

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Price and simplicity

What is your favorite aspect of this product?

Capabilities and integration

What do you dislike most about this product?

Old form editor feels clunky sometimes

What recommendations would you give to someone considering this product?

Integration with zapper to run business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebecca S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Ease of use

What is your favorite aspect of this product?

Streamlines communication

What do you dislike most about this product?

Cost compared to similar products

What recommendations would you give to someone considering this product?

You should have gotten it yesterday:)

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mithil P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

An easy-to-use platform for quick integrations.

Likeliness to Recommend

7 /10

What differentiates Wufoo from other similar products?

I feel the pricing is what differentiates Wufoo from its competitors. I love that they let us explore without any commitments before taking a paid plan.

What is your favorite aspect of this product?

Price plan are very flexible.

What do you dislike most about this product?

I don't like their plugins per se and the support for them. Especially with other CMS's like WordPress, HubSpot.

What recommendations would you give to someone considering this product?

More communications and product improvements.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Cons

  • Under Delivered
  • Security Frustrates

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