
What is Wufoo?
Build custom online forms that you can use to collect data, payments and to automate your workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 87%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wufoo?
Pros
- Client's Interest First
- Reliable
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Drag and Drop Design
State Transformation
APIs and Integration
Workflow Automation
Electronic Signatures
Mobility
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Business Value Created
Quality of Features
Ease of Implementation
Vendor Support
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Wufoo Reviews

Joanna K.
- Role: Human Resources
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2023
Great option for filling out forms!
Likeliness to Recommend
What differentiates Wufoo from other similar products?
The product is similar to Survey Monkey but Wufoo is extremely easy to use, has a non-profit discount available and allows you to have as many survey/forms as you need under 1 log in. This is great for HR employees who are needing candidates, employees or new hires to fill out information or complete a survey. This software is used daily for our call center candidates to complete a quick survey and also was used during the COVID 19 Pandemic to gather and send out updated health information to current employees.
What is your favorite aspect of this product?
My favorite aspect is how easy it is to build the templates out due to the many pre-set templates and also I love that all I need to send it out is a link.
What do you dislike most about this product?
Neither for personal or business use have I run into any issues or needed a feature that was not available to me. I could see a company with a complex business need maybe needing something more advanced but for majority of companies this will be a great platform that could be used.
What recommendations would you give to someone considering this product?
I would recommend scheduling a tutorial with the great client service representatives who can walk you through the product. If you are a non-profit this is going to be the best price you will find! If you are looking for a way to gather data, send questionnaires, or receive employee feedback this will be a great option at a great price.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Rebecca S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
Fantastic product!
Likeliness to Recommend
What differentiates Wufoo from other similar products?
Ease of use
What is your favorite aspect of this product?
Streamlines communication
What do you dislike most about this product?
Cost compared to similar products
What recommendations would you give to someone considering this product?
You should have gotten it yesterday:)
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Steven H.
- Role: C-Level
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Power your business processes with Zapper/Wufoo
Likeliness to Recommend
What differentiates Wufoo from other similar products?
Price and simplicity
What is your favorite aspect of this product?
Capabilities and integration
What do you dislike most about this product?
Old form editor feels clunky sometimes
What recommendations would you give to someone considering this product?
Integration with zapper to run business processes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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