
What is Wufoo?
Build custom online forms that you can use to collect data, payments and to automate your workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 87%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wufoo?
Pros
- Client's Interest First
- Reliable
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Drag and Drop Design
State Transformation
APIs and Integration
Workflow Automation
Electronic Signatures
Mobility
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Business Value Created
Quality of Features
Ease of Implementation
Vendor Support
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Wufoo Reviews
Malcolm D. C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2020
Awesome technology and amazing customer service
Likeliness to Recommend
What differentiates Wufoo from other similar products?
Customer service, product functionality and technology.
What is your favorite aspect of this product?
Be able to use internal forms.
What do you dislike most about this product?
Our total investment.
What recommendations would you give to someone considering this product?
Great customer service and technology
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Mattie L.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2020
Multi Problem Solver
Likeliness to Recommend
What differentiates Wufoo from other similar products?
User mobility and efficient use of time.
What is your favorite aspect of this product?
Work flow automation.
What do you dislike most about this product?
Needs more templates and boxed solution forms.
What recommendations would you give to someone considering this product?
View the entire technology before jumping in and creating.
Pros
- Enables Productivity
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Jessica S.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2020
Easy to use! Fantastic product @ great prices!!!
Likeliness to Recommend
What differentiates Wufoo from other similar products?
I feel like you get more for you money.
What is your favorite aspect of this product?
How easy it is to set up forms.
What do you dislike most about this product?
The disorganization of forms once created.
What recommendations would you give to someone considering this product?
Try the free version. You have nothing to lose!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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