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Wrike Logo Award Winner Product Badge
Wrike

Wrike

Composite Score
9.1 /10
CX Score
9.4 /10

What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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In Partnership With SelectHub

Awards & Recognition

Wrike won the following awards in the Project Portfolio Management - Enterprise category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

1% Negative
0% Neutral
99% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Trustworthy
  • Transparent

Feature Ratings

Average 86

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Ease of Data Integration

88

Breadth of Features

88

Quality of Features

88

Business Value Created

88

Usability and Intuitiveness

86

Ease of Customization

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Wrike Reviews

Eleonora A.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Wrike is a robust tool for marketing excellence

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike is a standout choice for several reasons. This is a visual timeline that helps with project planning and resource allocation. It has a user-friendly design that reduces the learning curve for teams transitioning to Wrike. It streamlines the analytics process for marketing performance & analytics managers.

What is your favorite aspect of this product?

In-app discussions and updates ensure everyone is on the same page. The ability to link tasks ensures a smooth flow in the project timeline. Wrike offers live editing and updates for unparalleled project visibility.

What do you dislike most about this product?

Some users may desire more flexibility in tailoring the interface, and the mobile app could benefit from additional features to match the desktop version.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Project Initiation: A solid foundation with Wrike

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike's file-sharing capabilities allow for secure distribution of configuration checklists, migration scripts, and validation testing results among involved groups. Comments streamline feedback processes, eliminating the need for unnecessary status meetings. I use Wrike to assign tasks to various infrastructure teams, including networking, storage, security, operating systems, and application owners.

What is your favorite aspect of this product?

During the project initiation phase, I use Wrike's customizable templates, timelines, and assignment workflows to outline prerequisites. This includes tasks such as provisioning hardware, adjusting security controls, exporting/importing data, repointing connections, and conducting smoke testing. Wrike's ability to auto-sequence critical path tasks based on dependencies ensures a well-orchestrated plan. After migration, Wrike tracks defects and root causes in a shareable format. This feature ensures that all stakeholders remain aligned on remediation priorities, fostering effective collaboration.

What do you dislike most about this product?

Wrike's work management features are essential for organizing complex database migrations across teams. However, the platform's mobile notifications could benefit from more comprehensive real-time alerts, and its user interface may not be as polished as that of its early competitors.

What recommendations would you give to someone considering this product?

Wrike's dedicated subfolders facilitate organized task management, while real-time progress bars offer visual insights into task completion. This helps me manage timing buffers and anticipate potential delays as cutovers approach. I highly recommend Wrike to leaders who are dealing with complex, interdependent deliverables that cannot be managed through linear project plans.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karen L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Wrike Real-Time Performance Monitoring

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

At the initiation of every new program, I leverage Wrike's customizable project templates and workflow approval processes. I can map out all deliverables in detail, including creative asset production, audience segmentation, email copy, landing pages, and nurture streams. I assign owners and due dates to relevant work streams and sub-folders within Wrike to ensure a structured and organized approach. The platform can also function as a command center with real-time performance dashboards as campaign assets go live. Key metrics from platforms like HubSpot, Salesforce, Google Analytics, and more can be pulled through native integrations.

What is your favorite aspect of this product?

Wrike provides automated task dependencies and real-time status updates, giving me a consolidated view of campaign progress. With Wrike, I no longer have to chase individual contributors, as it handles everything seamlessly. If a content draft is waiting for revisions from a copywriter, downstream tasks such as design implementation will automatically adjust. Smart rescheduling prompts will be provided to stakeholders. Wrike presents insights alongside each work stream, allowing us to adjust targeting based on optimization needs.

What do you dislike most about this product?

Although maintenance downtime can impact productivity, Wrike's task planning, management, and insights capabilities have streamlined our marketing execution cycles.

What recommendations would you give to someone considering this product?

Wrike's file sharing, proofing, and @ownership capabilities revolutionize asynchronous creative feedback loops, eliminating the need for time-consuming meetings. Designers can use visual proofing markup tools to quickly make copy tweaks or get sign-offs on print ad layouts within Wrike's interface. It is the key to seamless coordination and success.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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