Wrike Logo Award Winner Product Badge
Wrike Logo Award Winner Product Badge
Wrike

Wrike

Composite Score
9.1 /10
CX Score
9.4 /10

What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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In Partnership With SelectHub

Awards & Recognition

Wrike won the following awards in the Project Portfolio Management - Enterprise category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

1% Negative
0% Neutral
99% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Trustworthy
  • Transparent

Feature Ratings

Average 86

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Ease of Data Integration

88

Breadth of Features

88

Quality of Features

88

Business Value Created

88

Usability and Intuitiveness

86

Ease of Customization

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Wrike Reviews

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

It does a great job with its Gantt chart functions

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

All departments in the company use Wrike. Since we implemented it, we use it to send requests for additional resources, problems or upcoming projects. All chats are easily organized in an intuitive interface. I was up and running in the first week of learning the technology. It has proven to be reliable as we have never had any outages or downtime while using it.

What is your favorite aspect of this product?

It has a lot of useful features, such as the Gantt chart, which helps us with complicated projects that require multiple tasks or phases to complete, as well as folders and projects. I like how the functionality has been planned, it's great that new custom fields can be created. It gives me multiple ways to view each of my projects, we can see it in dashboards, as a list, on a timeline and within a workload. It is a solid tool with good documentation and customer support.

What do you dislike most about this product?

I have to manually update the dates for each task because they often remain the same when I duplicate tasks instead of updating them to the current date.

What recommendations would you give to someone considering this product?

For companies managing projects that require a lot of teamwork and step-by-step tasks, it is extremely useful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abraham K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

The best project management tool.

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike allows us to have a single platform that centralizes and streamlines not only projects, but also repeatable work. The platform ensures that all project work is tracked, that all workers know the requirements and scope of the project, that all assets are available, and that all progress is documented.

What is your favorite aspect of this product?

Wrike is fully customizable and capable of handling even the smallest detail or subtlety when it comes to tasks and project management. Our clients can now communicate with us more easily than before thanks to its comprehensive reporting tools, automations that eliminate tedious activities and request forms.

What do you dislike most about this product?

Processing speed issues in large data sets.

What recommendations would you give to someone considering this product?

Very suitable for teams with very complex tasks that require a customized solution. Wrike is a great and powerful communication tool for teams working on simultaneous projects with many moving parts. Their customer support is extremely responsive and always responds appropriately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ralf K.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Simplifying the process of time tracking in Wrike

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike's dashboard and reporting functionality set it apart from other project management tools. Management can easily monitor time spent versus budget at a high level. The ability to focus on individual tasks, team members, or specific time periods provides valuable information. Bottlenecks, redundant work, and areas where scope creep occurs have been identified. This has allowed us to streamline processes, eliminate waste, and assign people to higher priority initiatives.

What is your favorite aspect of this product?

Wrike's intuitive time tracking capabilities impressed me when our team started using it. The ability to easily log hours for specific projects has given us unprecedented visibility into where time is spent. People feel ownership of their work, but oversight is still present. Timesheets provide full visibility without the rigidity of clocking in and out. Team members can track time on the go from any device, so work progresses smoothly. Morale is boosted knowing that their efforts are properly recorded and valued.

What do you dislike most about this product?

Of course, any new system requires a period of adaptation. Learning to use Wrike was a challenge at first, but Wrike's assistance was excellent. Now that everyone is comfortable, time tracking has become second nature.

What recommendations would you give to someone considering this product?

The value Wrike provides in streamlining processes easily outweighs the initial costs. I recommend this product to other organizations looking for a better way to manage assets. The ability to truly understand where time is spent is a game changer for increased efficiency and impact.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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