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Wrike Logo Award Winner Product Badge
Wrike

Wrike

Composite Score
9.1 /10
CX Score
9.4 /10

What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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In Partnership With SelectHub

Awards & Recognition

Wrike won the following awards in the Project Portfolio Management - Enterprise category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

1% Negative
0% Neutral
99% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Trustworthy
  • Transparent

Feature Ratings

Average 86

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Ease of Data Integration

88

Breadth of Features

88

Quality of Features

88

Business Value Created

88

Usability and Intuitiveness

86

Ease of Customization

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Wrike Reviews

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It improves productivity throughout our company.

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike has solved the problems we had in the past, such as the time it required to finish each daily task or the inability to properly manage the offered ideas. This solution provided to our organization has increased our collaboration, planning processes, and job execution flexibility. Wrike installation has resulted in a significant improvement in productivity, and a higher delivery rate correlates to finishing projects more quickly, email usage has declined.

What is your favorite aspect of this product?

Wrike was so easy to use that it was easy to integrate into your system, many elements helped manage the project and complete it on time. With Wrike, you can monitor your projects, manage your campaigns, and interact with your team members at a high level. Especially useful for the task and project management process, Wrike is a great collaboration tool. Reviewing and approving suggestions is a fast and efficient process that saves a lot of time. The use of custom workflows and the associated automation has also proven essential.

What do you dislike most about this product?

Wrike functionality is continuously being updated, which is a wonderful thing, but performance is where I'd want to see the biggest changes. When numerous tabs are open, for example, the system frequently lags. Because it is a powerful software, some initial and ongoing training is required. However, it was time well spent because the product's pricing structure is difficult to surpass because it is expensive software.

What recommendations would you give to someone considering this product?

There are probably multiple ways to get things done with Wrike, so always ask if a particular way is possible. Wrike personnel are knowledgeable and qualified. I needed something more fulfilling. I'm really convinced that Wrike's customer support staff is focused on the integration process and the solution to the problem.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lea Z.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Team project management software!"

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

it is an easy to use program and has many important features, very different from other programs.

What is your favorite aspect of this product?

Wrike helps me to organize all project-related communication and scheduling in one spot. I can simply change the schedule with a single click of a date thanks to the program's capability. The tool's centralization and ability to help me better manage my tasks are both something I much enjoy.

What do you dislike most about this product?

I'd want to see a more efficient method of coordinating all project-related communications. "Where did I transmit this?" and "remembering which precise assignment" might be a challenge for me. Also, it would be wonderful to have a central "project updates" task so that important stakeholders don't have to be in the weeds, but I can alert them of big milestones.

What recommendations would you give to someone considering this product?

To avoid "spamming" anybody who may be following me or working on a certain assignment while modifying my schedule, I wish there was a method to turn off alerts. Even if we can encourage users to change their notification settings in advance, I don't think it's a good idea. A feature that allows me to turn off alerts while making large schedule alterations and put them back on after I'm done would be ideal.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Blake B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"A time-saving project management tool!"

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

There are not many differences with other programs, but the price is a bit more expensive.

What is your favorite aspect of this product?

Overall, I love this stuff. It has made it lot simpler to organize, arrange, and assign tasks to our team, and has helped us become more organized. Lists are great, and the layout is simple. Simplest way to create a task is to pick the receiver (you or someone else), provide data (such dates and priority), attach files and links, and arrange tasks into folders. I also like being able to allocate the same assignment to many categories. For example, if a task fits within two categories, it may be allocated to both. You may also schedule certain jobs to finish at the same time as others, which is quite useful.

What do you dislike most about this product?

Several key features are missing, and if I phone support, they try to upsell us to a higher level package that doesn't address our present problem. Amusingly, it will joyfully remind you when someone gives you a job... but not if you provide a task and they accomplish it. It will wait until all subtasks are finished before notifying you that the task is finished. This has never helped me in any manner. Due to a strange set-up, you'll have to experiment with several setups to discover one that works.

What recommendations would you give to someone considering this product?

Please consider this alternative. It's been a great tool, and getting started with it was a snap. Everything was ready to go in a matter of hours. If anything goes wrong, adjustments may be made quickly and simply.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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