What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details


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Awards & Recognition

Wrike won the following awards in the Product Management category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

2% Negative
2% Neutral
96% Positive

Pros

  • Generous Negotitation
  • Friendly Negotiation
  • Effective Service
  • Inspires Innovation

Feature Ratings

Average 86

Feature Management

88

Release Planning

88

Product Management

87

Social Collaboration

87

Backlog Management

86

User Needs Management

85

ALM Integration

85

Workflow Management

85

Visual Roadmap

84

Strategic Vision

83

Idea Management

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Quality of Features

85

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

81

Vendor Support

80

Wrike Reviews

Michael P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Project manager with unparalleled expertise

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Because of its flexibility and well-thought-out design, Wrike is an excellent choice for large creative teams. This is because it enables such teams to concentrate on the tasks at hand while simultaneously relying on the expertise of professionals in other disciplines. As a consequence of this, the usage of Wrike comes very recommended for groups of any size that are dependent on creative output.

What is your favorite aspect of this product?

The software that oversees and controls the management of projects Wrike is an adaptable system that can be modified to fit your company's needs. This is crucial to the functioning of our company since our members are spread out over a broad variety of locations.

What do you dislike most about this product?

Despite the challenging learning curve, user satisfaction was low. Several people on my team were put off by the complexity of the system, which slowed down our attempts to gain new users. Due to my inexperience with these clearances, I have been given a lot of boring, routine work.

What recommendations would you give to someone considering this product?

Customer billing requires an external system. Setup and implementation take longer. Project management makes a team shine. CRM systems employ this method. Testing will continue. Inform the reader of each option's characteristics and expenses. A professional can improve your CSM interaction. Slack and Jira.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Chris B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Masterful manager of projects!

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike's adaptability and thoughtful design make it a good fit for big creative teams since it allows them to focus on the tasks at hand while drawing on the knowledge of specialists in other fields. As a result, Wrike is highly recommended for use by teams of any size that rely on creativity.

What is your favorite aspect of this product?

The program that is responsible for monitoring and directing the administration of projects Wrike is a platform that is flexible and can be tailored to meet the specific requirements of your organization. Due to the fact that our members are dispersed throughout a wide range of geographic areas, this is an essential component of the way in which our firm does business.

What do you dislike most about this product?

User satisfaction was low despite the steep learning curve. From what I could see, several members of my team were turned off by the system's complexity, which slowed down our efforts to convince others to use it. My lack of prior knowledge with the permissions has resulted in my being assigned tedious, repetitive tasks. I've been @-tagged in a lot of things without meaning to be.

What recommendations would you give to someone considering this product?

An external billing system is required for customer payments. Generally speaking, setup and implementation require more time. Once a team has adjusted to project management, it really shines. This tactic is also used in customer relationship management systems. There will be more testing. Notify the reader of the features and costs of each available alternative. Your CSM relationship may flourish with the help of a professional. Participate in both Slack and Jira.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Inspires Innovation

Becky B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

To Plan and Manage Projects using Wrike

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

We experimented with several other tools, but Wrike proved to be the most useful for facilitating effective project management and teamwork.

What is your favorite aspect of this product?

Wrike allows our team to be consistent and transparent, and I couldn't be happier with it. Keeping track of everything required too many spreadsheets and manila folders, which frequently went missing, sending employees on fruitless searches across the workplace. We now have real-time visibility into the status of every project thanks to Wrike.

What do you dislike most about this product?

The transition to Wrike New Experience has not gone well for all of my team members. After struggling with the shift for a while, I can now appreciate the benefits and understand why Wrike made the decisions it did. Since we started using Wrike in 2019, I've witnessed steady advancements, which gives me hope for the future.

What recommendations would you give to someone considering this product?

Managing a project requires a lot of time spent keying in information manually. The lack of widespread support within the team has made progress slow. Microsoft Project and Excel continue to be the project management software of choice. This creates issues for reporting, as Wrike only keeps track of and reports on data that is entered into the platform. Wrike's finest features can only serve the team if everyone on the team regularly uses the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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