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What is WorkTrek?
WorkTrek is a cloud platform that assists maintenance teams, asset and facility managers, and technicians in streamlining and digitizing their fieldwork, maintenance, and asset management operations. It consolidates your asset data and keeps track of your upkeep activities, paperwork, history of services, spare parts, asset states, and prices. Additionally, it allows you to generate, allocate, and schedule work orders all in one location without having to deal with piles of paperwork.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WorkTrek?
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile App
Field Service Knowledge Management
Service Scheduling
Field Service Workflow Management
Application Integration
Field Sales Enablement
GPS Tracking
Dashboards, Analytics and Reporting
Dispatch Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Business Value Created
Vendor Support
Ease of Implementation
Ease of Customization
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
WorkTrek Reviews
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2023
Easy to use, fantastic product.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Filip Š.
- Role: Operations
- Industry: Other
- Involvement: Initial Implementation
Submitted Jul 2023
Easy to use, good post sale, value for money
Likeliness to Recommend
What differentiates WorkTrek from other similar products?
Post sale and good feature
What is your favorite aspect of this product?
Reports for work hours
What do you dislike most about this product?
To much feature
What recommendations would you give to someone considering this product?
Good post sale and everything is possible
Pros
- Trustworthy
- Caring
- Fair
- Continually Improving Product
Please tell us why you think this review should be flagged.
Marija B.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
It is very user friendly and grate value for cost
Likeliness to Recommend
What differentiates WorkTrek from other similar products?
It is very user friendly and grate value for cost. Has a lot of feature that can solve almost any case.
What is your favorite aspect of this product?
A great support team that is always there to help you
What do you dislike most about this product?
Nothing at all.
What recommendations would you give to someone considering this product?
We recommend that there be one or more dedicated persons who will be in charge of data implementation.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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