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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.4 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Saves Time
  • Efficient Service

Feature Ratings

Average 81

Video Conferencing

85

Instant Messaging

82

Screen Share

82

Audio Conferencing VoIP

81

Audio Conferencing Call in Bridge

80

Audio Controls

79

Keyboard Mouse Control

78

File Transfer

78

Facilitator Functions

77

Virtual Whiteboard

76

Application Share

76

Vendor Capability Ratings

Average 79

Quality of Features

83

Business Value Created

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Breadth of Features

79

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

79

Usability and Intuitiveness

78

Availability and Quality of Training

77

Vendor Support

77

Workplace from Meta Reviews

Steven J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

For constant communication is essential.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Meta's Workplace delivers excellent and alternative practices: You can broadcast live from your phone or laptop to communicate announcements in your office. Transmissions can be recorded and used later. It's a great virtual hangout with Workplace Rooms where I can mingle with co-workers. You can start a group meeting or reserve a room. You can choose who has access to your rooms. Static content, such as HR policy, can be created and saved.

What is your favorite aspect of this product?

Workplace from Meta is a great tool to customize to the needs of our company. You can share posts, leave comments on them, chat, make video calls and make announcements. I appreciate the chat tool as it allows me to send direct messages to any team member and make calls. You can use this platform to create an online survey, choose a date that everyone can watch and participate, to get real-time survey results.

What do you dislike most about this product?

Workplace from Meta slows down when viewing videos and photos.

What recommendations would you give to someone considering this product?

For assigning tasks to a group, tagging coworkers, and offering feedback using advanced capabilities, I suggest Workplace from Meta.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankit D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great software for team meetings and communication

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Easy and secure

What is your favorite aspect of this product?

Functions are fantastic

What do you dislike most about this product?

Marketing emails

What recommendations would you give to someone considering this product?

Please provide more filters and backgrounds

Pros

  • Unique Features
  • Caring
  • Saves Time
  • Fair

Dareck M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent capacity to publish.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace ensures and encourages collaboration through the integration of group chat and instant messaging. Employees can respond in real time using the chat tool, and project groups are encouraged to have productive conversations. You can post an unlimited number of photos and videos.

What is your favorite aspect of this product?

I like Workplace for the following reasons: You can access your work chat from any location and at any time with the desktop program and the phone application. You can use the audio and video calling feature to communicate with team members. You can use this chat to send messages, files or any other document related to your work. To see your previous chats, you can use keywords to search for them.

What do you dislike most about this product?

The format for bulk uploading data from a spreadsheet to Workplace can be challenging and requires IT involvement. This procedure may be easier. Video playback functionality could be improved.

What recommendations would you give to someone considering this product?

I recommend Meta's Workplace, it allows you to share files and communicate with coworkers through chat, voice calls and video calls. For online meetings, you can use the chat system. In group conversations, you can add a profile picture, description, and pin message.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing